Not able to access any of the labs in SANDBOX getting error operation

[kasun-silva]

Not able to access any of the labs in SANDBOX getting error operation

[jokearns1]

Hi, 

Does the catalog load ok for you? when exactly do you see this error? Please attach a screenshot

[kasun-silva]

Yes I can see the full catalogue. Trued with a different ID as well.

[kasun-silva]

Catalo gets loaded I can see the labs available. when ever I click a lab it shows operation failed.pls see attached screen shots.

[jokearns1]

The first screenshot above happens from time to time. Please open the portal in an incognito tab to prevent this.

Is the second screenshot happening on all labs you click on or specific ones?

[kasun-silva]

hi,

Tried incognito mode  nothing happening after login. this is on chrome browser.

[bigevilbeard]

@kasun-silva in your two screen shots, you showed two images. The main platform landing page, and then operation has failed, which was from the main catalog page. Can you share a screen shot of your current issue?

Hope this helps.

[kasun-silva]

hi,

Attached error 1 comes from the main catalogue page in all the labs. tried different browsers and incognito mode as well. Then the second error come when you try to reload catalogue page.

[bigevilbeard]

You said in another thread you were able to access the main page, but could not reserve the CML lab? I did a quick test with Chome Version 122.0.6261.112 (Official Build) (arm64). I am logged in on the main developer page, click the sandbox which opens a new tab, then i selected a random sandbox, reserved and then ended that reservation. You should see this in the screen recording i made here, is your experience not like this?

[jokearns1]

Hi @kasun-silva 
Just following up on on this thread to see if you can access the Sandbox portal now? 
Much appreciation to @bigevilbeard for all the help you provide on this forum. 

Joe

[bigevilbeard]

Thank you! Just trying to keep up with you @jokearns1 - hope you are well my friend!