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Can no longer log in through web app after LDAP setup

CP2
Level 1
Level 1

I know I know...I really messed something up. I can log into the box command line interface using the Terminal server, but I can't log into the web client for easier configuration. And this all happened when I committed my LDAP changes. Any idea of what is going on? Even further, any idea of how to take it off without actually going to the data center where it is physically located? I know I may have mucked something up. I'm looking for a way to set it back to no LDAP for the time being and will figure that part out later. 

2 Accepted Solutions

Accepted Solutions

Robert Sherwin
Cisco Employee
Cisco Employee

If you can log-in on the CLI, can you run rollbackconfig?  If you saved the configuration for rollback, you should have the earlier version of configuration still present.

 

> rollbackconfig

Choose the operation you want to perform:
- SETUP - Edit Rollback Configuration settings
- ROLLBACK - Rollback to one of the previously committed configurations
[]> rollback

Previous Commits:
    Committed On                  User                Description
---------------------------------------------------------------------------------
1. Mon Nov 06 08:12:27 2017      admin
2. Mon Nov 06 08:11:35 2017      admin
3. Mon Nov 06 08:10:53 2017      admin
4. Mon Nov 06 08:10:11 2017      admin
5. Mon Nov 06 08:05:43 2017      admin
6. Mon Nov 06 08:02:31 2017      admin
7. Sat Nov 04 07:53:49 2017      admin
8. Fri Nov 03 14:04:31 2017      other_admin
9. Fri Nov 03 13:58:25 2017      other_admin
10. Fri Nov 03 13:52:10 2017      other_admin

Enter the number of the config to revert to.
[]>

 

 

View solution in original post

I have since fixed this issue. It was rectified in the setting through the CLI. I reset the interface setting and fixed it. Thanks!

View solution in original post

3 Replies 3

Robert Sherwin
Cisco Employee
Cisco Employee

If you can log-in on the CLI, can you run rollbackconfig?  If you saved the configuration for rollback, you should have the earlier version of configuration still present.

 

> rollbackconfig

Choose the operation you want to perform:
- SETUP - Edit Rollback Configuration settings
- ROLLBACK - Rollback to one of the previously committed configurations
[]> rollback

Previous Commits:
    Committed On                  User                Description
---------------------------------------------------------------------------------
1. Mon Nov 06 08:12:27 2017      admin
2. Mon Nov 06 08:11:35 2017      admin
3. Mon Nov 06 08:10:53 2017      admin
4. Mon Nov 06 08:10:11 2017      admin
5. Mon Nov 06 08:05:43 2017      admin
6. Mon Nov 06 08:02:31 2017      admin
7. Sat Nov 04 07:53:49 2017      admin
8. Fri Nov 03 14:04:31 2017      other_admin
9. Fri Nov 03 13:58:25 2017      other_admin
10. Fri Nov 03 13:52:10 2017      other_admin

Enter the number of the config to revert to.
[]>

 

 

Thanks for the help here. I'm an ironport newb, so I didn't know. Thanks! Back to the drawing board for me!

I have since fixed this issue. It was rectified in the setting through the CLI. I reset the interface setting and fixed it. Thanks!