404 error - Cisco 8861 returns 404 error for CiscoIPPhoneExecute command

[PeterJHansen]

I am sending an XML object to 8861 through HTTP post, but the device responds with 404 error.

HTTP Post request:

1. Basic authentication, User name/Password = username displayed on the device/password set on the device (Settings->Device Administration-> Set Password)

2.  HTTP Body:

<?xml version="1.0" encoding="utf-8" ?>
<CiscoIPPhoneExecute>
<ExecuteItem URL="Dial:1234"/>

</CiscoIPPhoneExecute>

3. URL: http://<device ip addr>/CGI/Execute

If the failure is because of incorrect credentials, can someone point me to the correct user name, password, how to configure un/pwd on the device?

This phone is connected to broadsoft server and the firmware version is sip88xx.11-1-1MES-9. What are the configuration settings need to be enabled on the device?

I have to close this shortly and running out of time. Can someone help me to identify the solution to this issue? 

[Dennis Mink]

I am stabbing in the dark here, but did you set a sip digest cred on the phone's DN?

[PeterJHansen]

No luck. Seeing the same issue for both basic & digest auth inspite of setting creds on Broadsoft SIP server portal.

[vivia11]

404 Error means that the server was able to communicate with the phone but could not find the requested link.

try: 

http://youipaddress/CGI/Screenshot and see if you can successfully authenticate.

Also check if web access is enabled on your device (on CUCM)

[PeterJHansen]

My phones are 3rd Party Call Control (3PCC) phones, they are not configured with CUCM instead they are configured with Broadsoft server. 

I ensured Web access is enabled on 3PCC user interface.

[vivia11]

I'm not sure how broadsoft server works. But have you successfully authenticated yourself at http://xx.xx.xx.xx/CGI/Screenshot?

And how exactly are you sending the XML packet to the device?

[PeterJHansen]

/CGI/Screenshot - did not work  

I am sending XML payload in the body of HTTP POST request through a rest client application (postman)