Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I customized the SEPMAC.cnf.xml file and I added 24 speeddials in it.Because there are only up to 10 speed dials defined under voice register pool.And uploaded it to flash:its. but whenever my router reboots, the create profile under voice register g...
Hi all,I have the following query....Need to add one IP-Panic Button Device with cisco IP system , when press the panic button it will call one 7841-IP Phone .The panic button is supported with peer to peer technique , my query how to add this option...
Dear Experts,I am reaching out to seek your expertise on a significant transition we are planning within our telecommunications infrastructure. Currently, we are utilizing a CUCM on-premise solution with PSTN Cisco MGCP routers. The existing architec...
Hi, Currently we facing and issue call dropped after pickup call / group call from other number. As per checked the ISP response with BYE packet after the call connected. I already check with the provider and they informed there is no SDP information...
Hello!I have been looking at VoIP phones of the CP-7962 and CP-7965 types on eBay and I noticed that, judging by the photos, many of them are being sold with the 'Cisco Unified Wideband Handset.'Here:https://www.cisco.com/c/en/us/products/collateral/...
Hello, I have an ESR 6300 router that I'm configuring to use CME on. I've gotten to the point to where my phones are pulling DCHP from the router but will just not register. I've done some research and keep getting mixed answers as to which type of l...
Hello Experts , We have installed a new C8300 series device as voice gateway however it doesnt allow me to add any voice related commands . We are yet to configure smart licensing on this device . Can you please suggest if we need to enable smart lic...
Hopefully this isn't too mundane of a question, but I cannot get the 860 wireless to display 3 lines.
I reviewed many related posts where pressing the Voicemail button doesn't do anything. So far I've verified settings as mentioned, but it's just one phone that has the trouble (I believe). I wanted to duplicate the situation on my test 7841, but have...
Hello Cisco heroes, I need your help. I am using it connected to an ATA device, but I am inquiring because faxes cannot be sent to a specific number, 02-123-1234. ARS sound is coming from that number. When a call is made to that number from the phone...
I'm a noob, so I have a noob question. When you "generate PRT for selected", where does it go? I can generate one from the phone and then web in an grab it, but how do you generate one from the GUI? See below please and thank you.
ringback tone doesn't work in some outbound calls, I have attached two calls, one we can hear the ringback tone from the calling ip phone, and another we don't hear the tone. call flow: IP Phone>CUCM >Sip>VG>Sip>ITSP the calling number in both:4823
Hello dears,There is a strange issue with only 2 installed softphones. They randomly go freezing and user disconnect from finesse after answer calls for 10 sec and user have to terminate it from task manager. Is it a common issue? I believe it may be...
Hi We recently cross an issue where one way audio when answer from hunt queued calls and call flow as below: ITSP ---sip---> CUBE(SP) --- sip--> CUCM --- sip---> ip phone PSTN caller 1 call the hunt and answer by IP phone with 2 way audio. Then 2nd ...
Hi, I have 2 Cisco 8861 phones. They are both Enterprise that I am converting to 3pcc. I plugged one in that was used and I can use it fine. I plug one in that seems brand new in the box still in the package and plug it in and the Cisco Logo appears ...
