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Call Log History for calls answered by assistant

John_Dadakis
Level 1
Level 1

I need to see all my call history even when the calls answered by my assistant.  Is there a way to show all call activity on his telephone number regardless of what phone answered the call? 

 

My previous Avaya phone provided a call log of all the calls that came into my line, even the ones answered by my assistant.  It gave me the length of each call (and I will say that it was an easier system to use as I didn't have to toggle into each call to see the length)

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

No, the call history will not sync across devices, if it's a shared line, the details for call duration will show only on the device that took the call, all other devices will just show a missed call.

HTH

java

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