08-24-2018 06:16 AM - edited 08-24-2018 06:17 AM
Hi
Wonder if anyone else has encountered issues with 8821 phones dropping calls when an active call is put on hold. Sometimes the fault can only be replicated when the call is put on hold and retrieved multiple times.
cheers
08-24-2018 06:34 AM
Are you running latest firmware as these models were rushed out with many bugs that are being addressed with firmware updates?
08-24-2018 07:05 AM
Hi Chris
The customer has been keeping up with SW updates currently running sip8821.11-0-4-14
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