11-20-2019 06:37 AM
Dear Team,
Need someone help or assistance to fix the below.
We have cisco 8851 and 8841 phones with the version sip88xx.11-7-1-17. During the call after 10 to 15 min phone keep restarting, I am facing the issue only the two series phones and other 7000 series phone we are not facing any issue.
Need someone assistance to fix the same.
Regards,
Kabeer
11-20-2019 06:43 AM
You can try to upgrade their firmware to the latest version (cmterm-88xx-sip.12-6-1) and check if your issue persists.
G
11-20-2019 08:54 AM
Dear,
Thank you for your reply. Did anyone experienced the same issue before. Could you please share the work around
Anyone response is much appreciated to solve my issue
11-20-2019 09:04 PM
Dear All,
Waiting for someone response regards the same.
Regards,
Kabeer
11-20-2019 09:47 PM
Have you tried to upgrade the firmware of the phones, as per my suggestion above?
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