cisco 8851 and 8841 restarting after 10 to 15 min during the call

[Mohamed Kabeer S]

Dear Team,

Need someone help or assistance to fix the below.

We have cisco 8851 and 8841 phones with the version sip88xx.11-7-1-17. During the call after 10 to 15 min phone keep restarting, I am facing the issue only the two series phones and other 7000 series phone we are not facing any issue.

Need someone assistance to fix the same.

Regards,

Kabeer

[George Sotiropoulos]

You can try to upgrade their firmware to the latest version (cmterm-88xx-sip.12-6-1) and check if your issue persists.

G

[Mohamed Kabeer S]

Dear,

Thank you for your reply. Did anyone experienced the same issue before. Could you please share the work around 

Anyone response is much appreciated to solve my issue

[Mohamed Kabeer S]

Dear All,

Waiting for someone response regards the same.

Regards,

Kabeer

[George Sotiropoulos]

Have you tried to upgrade the firmware of the phones, as per my suggestion above?