CME 7.0.1 Call Park Failing on Pickup

Philip Denton · ‎10-17-2013

I have a client with just one (reported) phone that can't retrieve parked calls. LAN-to-LAN Park works ok but calls that come in on the PRI and get parked by this one particular hone can't be retrieved by it. Upon the retrieval attempt, the IP phone drops the call completely and the caller, who was listening to hold music, gets busy tones. Anyone ever seen this before? Again, CME 7.0.1 and this is a 7941 running 8.3.3S.

!

ephone-dn 6 dual-line

number 2510

label 2510

description 5555552510

name The Name

huntstop channel

no huntstop

!

ephone 6

device-security-mode none

mac-address 0023.EB52.E3B1

ephone-template 10

username "User2510"

paging-dn 166

type 7941

keep-conference

button 1:6 2:74

pin 113355

!

ephone-dn 450

number 430 secondary #430

park-slot timeout 45 limit 5

label Park 430

!

ephone-dn 451

number 431 secondary #431

park-slot timeout 45 limit 5

label Park 431

!

ephone-dn 452

number 432 secondary #432

park-slot timeout 45 limit 5

label Park 432

!

ephone-dn 453

number 433 secondary #433

park-slot timeout 45 limit 5

label Park 433

!

ephone-dn 454

number 434 secondary #434

park-slot timeout 45 limit 5

label Park 434

!

ephone-dn 455

number 435 secondary #435

park-slot timeout 45 limit 5

label Park 435

!

ephone-dn 456

number 436

park-slot timeout 45 limit 5

!

ephone-dn 457

number 437

park-slot timeout 45 limit 5

!

ephone-dn 458

number 438

park-slot timeout 45 limit 5

!

ephone-dn 459

number 439

park-slot timeout 45 limit 5

!

telephony-service

em logout 0:0 0:0 0:0

max-ephones 185

max-dn 500

ip source-address x.x.x.x port 2000 strict-match

timeouts interdigit 4

system message Acme Inc.

url services http://x.x.x.x/voiceview/common/login.do

url authentication http://x.x.x.x/voiceview/authentication/authenticate.do

cnf-file location flash:

load 7914 S00105000300

load 7906 SCCP11.8-3-3S

load 7941 SCCP41.8-3-3S

load 7961 SCCP41.8-3-3S

time-zone 13

time-format 24

voicemail 8000

max-conferences 24 gain -6

call-forward pattern .T

moh AI.wav

web admin system name admin password xxxxxxxxx

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

secondary-dialtone 9

night-service code *1

create cnf-files version-stamp 7960 Oct 14 2013 16:25:55

islam.kamal · ‎10-17-2013

Hi Phil

You have already configured about 10 numbers for park , there is a question here when you press park every time you get one number form 10 numbers or everytime you get the same number?. Please take a look on the below config , and try it .

ephone-dn 450

number 430 secondary #430

park-slot timeout 45 limit 5

label Park 430

preference 0

no huntstop

!

ephone-dn 451

number 431 secondary #431

park-slot timeout 45 limit 5

label Park 431

preference 2

no huntstop

!

ephone-dn 452

number 432 secondary #432

park-slot timeout 45 limit 5

label Park 432

preference 3

no huntstop

!

ephone-dn 453

number 433 secondary #433

park-slot timeout 45 limit 5

label Park 433

preference 4

no huntstop

!

ephone-dn 454

number 434 secondary #434

park-slot timeout 45 limit 5

label Park 434

preference 5

no huntstop

!

ephone-dn 455

number 435 secondary #435

park-slot timeout 45 limit 5

label Park 435

preference 6

no huntstop

!

ephone-dn 456

number 436

park-slot timeout 45 limit 5

preference 7

no huntstop

!

ephone-dn 457

number 437

park-slot timeout 45 limit 5

preference 8

no huntstop

!

ephone-dn 458

number 438

park-slot timeout 45 limit 5

preference 9

no huntstop

!

ephone-dn 459

number 439

park-slot timeout 45 limit 5

preference 10

Thank you

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