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Could someone advise me how to add new IP handset to CME 8.6?

Chatree K.
Level 1
Level 1

Hello,

 

Could someone explain me how to add new IP handset to CME 8.6?

 

- I just unbox new phone (never used), remove old handset and plug to existing LAN port , handset has boot up and show "phone not registered"

 

- So I try to see any new MAC address in CME gui page but nothing show in page and I try to choose menu add now phone but it said "no new phone to add"

 

- After I google and do some research, they said I need SEPXXXXXXXX.cnf.xml for each handset, is it correct? how can I create these file? and some site said it can use "auto register" but how can I enable or check this function?

 

- I have no point to forward now because I'm not sure how to do first or next? Could someone help me to add new handset to CME 8.6

 

Thanks for your help, everyone

1 Reply 1

If you want to use the CUCME GUI, here is the administration guide. You want to look at 3:3 - Configure Ephone:

Cisco Unified CME Graphical User Interface User Guide

If you want to use the command line to create a new phone, here is the administration guide.

CUCME Administration Guide - Configuration Examples for Making Basic Calls

Look at the two sections:

  • Example for Configuring SCCP Phones for Making Basic Calls
  • Example for Configuring SIP Phones for Making Basic Calls

Take a look at the documentation and let us know if you have questions.

Maren