We are looking to add Extension Mobility as a feature available to our users. We are currently on version 10.5.2(SUx) for both Cisco Unity Connection and Cisco Communications Manager. We share a Cisco Unity Connection cluster/pair with 2 CUCM Leaf Clusters via SME.
Questions I have for those who are using the latest improvements to EM.
1. The documentation I have reviewed doesn’t state if CUC can sync PIN with two CUCMs that share it as a resource via SME. Has anyone deployed this or know if it's supported?
2. There is an open caveat CSCva90531 – “PIN Sync does not work with CUC when changing PIN from a phone with EM.” It’s fixed in version 12.5 which isn’t GA. Will any versions of 11.5 get this fix/enhancement or is it required to upgrade to 12.5?
3. CUCM/CUC Version 12.0 introduced a new service Uniform Resource Locator(URL) enabling an enhancement for EM allowing Primary DN and Service ID as login IDs for EM. Will this be included in a update 11.5 or is an upgrade to 12.x required?
Any other tips and tricks welcomed. I have deployed it in the past, but it's been awhile. I feel the PIN sync between CUCM/CUC is pretty big. Also, any recommendations on 3rd party solutions that make the user experience better without the requirement to upgrade to 12.5 are welcomed.