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IAD2432 problems with old Merlin SX200 PBX

dmjacoby1
Level 1
Level 1

We have a customer with a very old Merlin SX200 PBX that is connecting to the T1 port of our IAD2432.  After a lot of experimentation and constulting other teams in my company,  I was able to get this setup so they could send and receive calls, but at least once a day, something happens and they are no longer able to make calls anymore.  I am out of ideas.  Can somebody please help, if possible?

Below is the essential parts of the configuration of the IAD:

isdn switch-type primary-dms100

isdn logging

voice rtp send-recv

!

voice service pots

!

voice service voip

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw

sip

  bind control source-interface Loopback0

  bind media source-interface Loopback0

   outbound-proxy dns:clwr.knologyvoip.net

!

!

!

voice class codec 1

codec preference 1 g711ulaw

Sep  3 12:23:56.770: ISDN Se1/0:23 Q931: SETUP pd = 8  callref = 0x0055

        Bearer Capability i = 0x9090A2

                Standard = CCITT

                Transfer Capability = 3.1kHz Audio

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18381

                Preferred, Channel 1

        Calling Party Number i = 0x2180, '7272093762'

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, '5401900'

                Plan:ISDN, Type:National

Sep  3 12:23:56.770: ISDN Se1/0:23 Q921: Net TX -> RR sapi=0 tei=0 nr=84

Sep  3 12:23:56.774: ISDN Se1/0:23 **ERROR**: L3_Go: SETUP Rejected

Sep  3 12:23:56.774: ISDN Se1/0:23 Q921: Net TX -> INFO sapi=0 tei=0, ns=63 nr=84

Sep  3 12:23:56.774: ISDN Se1/0:23 Q931: RELEASE_COMP pd = 8  callref = 0x8055

        Cause i = 0x808618 - Channel unacceptable

.

.

.

voice rtp send-recv
!
voice service pots
!
voice service voip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw
sip
  bind control source-interface Loopback0
  bind media source-interface Loopback0
   outbound-proxy dns:clwr.knologyvoip.net
!
!
!
voice class codec 1
codec preference 1 g711ulaw

.

.

.

controller T1 1/0

isdn switch-type primary-dms100
isdn logging

clock source internal

pri-group timeslots 1-24

!

controller T1 1/1

interface Serial1/0:23

no ip address

encapsulation hdlc

isdn switch-type primary-dms100

isdn protocol-emulate network

isdn incoming-voice voice

no cdp enable

controller T1 1/0

clock source internal

pri-group timeslots 1-24

!

controller T1 1/1

.

.

.

interface Serial1/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-dms100
isdn protocol-emulate network
isdn incoming-voice voice
no cdp enable

.

.

.

If there are any other pieces of the config you may need to view, please let me know.  Below is the error that occurs from the debugs I have running (q921 and q931):

Sep  3 12:23:56.770: ISDN Se1/0:23 Q931: SETUP pd = 8  callref = 0x0055
        Bearer Capability i = 0x9090A2
                Standard = CCITT
                Transfer Capability = 3.1kHz Audio
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA18381
                Preferred, Channel 1
        Calling Party Number i = 0x2180, '7272093762'
                Plan:ISDN, Type:National
        Called Party Number i = 0xA1, '5401900'
                Plan:ISDN, Type:National
Sep  3 12:23:56.770: ISDN Se1/0:23 Q921: Net TX -> RR sapi=0 tei=0 nr=84
Sep  3 12:23:56.774: ISDN Se1/0:23 **ERROR**: L3_Go: SETUP Rejected
Sep  3 12:23:56.774: ISDN Se1/0:23 Q921: Net TX -> INFO sapi=0 tei=0, ns=63 nr=84
Sep  3 12:23:56.774: ISDN Se1/0:23 Q931: RELEASE_COMP pd = 8  callref = 0x8055
        Cause i = 0x808618 - Channel unacceptable

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Errors comes from PBX, so most likely fault is on that side.

However,check "show controllers T1, and try comparing with a working call.