09-03-2013 12:59 PM - edited 03-16-2019 07:11 PM
We have a customer with a very old Merlin SX200 PBX that is connecting to the T1 port of our IAD2432. After a lot of experimentation and constulting other teams in my company, I was able to get this setup so they could send and receive calls, but at least once a day, something happens and they are no longer able to make calls anymore. I am out of ideas. Can somebody please help, if possible?
Below is the essential parts of the configuration of the IAD:
isdn switch-type primary-dms100
isdn logging
voice rtp send-recv
!
voice service pots
!
voice service voip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw
sip
bind control source-interface Loopback0
bind media source-interface Loopback0
outbound-proxy dns:clwr.knologyvoip.net
!
!
!
voice class codec 1
codec preference 1 g711ulaw
Sep 3 12:23:56.770: ISDN Se1/0:23 Q931: SETUP pd = 8 callref = 0x0055
Bearer Capability i = 0x9090A2
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Calling Party Number i = 0x2180, '7272093762'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '5401900'
Plan:ISDN, Type:National
Sep 3 12:23:56.770: ISDN Se1/0:23 Q921: Net TX -> RR sapi=0 tei=0 nr=84
Sep 3 12:23:56.774: ISDN Se1/0:23 **ERROR**: L3_Go: SETUP Rejected
Sep 3 12:23:56.774: ISDN Se1/0:23 Q921: Net TX -> INFO sapi=0 tei=0, ns=63 nr=84
Sep 3 12:23:56.774: ISDN Se1/0:23 Q931: RELEASE_COMP pd = 8 callref = 0x8055
Cause i = 0x808618 - Channel unacceptable
.
.
.
voice rtp send-recv
!
voice service pots
!
voice service voip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw
sip
bind control source-interface Loopback0
bind media source-interface Loopback0
outbound-proxy dns:clwr.knologyvoip.net
!
!
!
voice class codec 1
codec preference 1 g711ulaw
.
.
.
controller T1 1/0
isdn switch-type primary-dms100
isdn logging
clock source internal
pri-group timeslots 1-24
!
controller T1 1/1
interface Serial1/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-dms100
isdn protocol-emulate network
isdn incoming-voice voice
no cdp enable
controller T1 1/0
clock source internal
pri-group timeslots 1-24
!
controller T1 1/1
.
.
.
interface Serial1/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-dms100
isdn protocol-emulate network
isdn incoming-voice voice
no cdp enable
.
.
.
If there are any other pieces of the config you may need to view, please let me know. Below is the error that occurs from the debugs I have running (q921 and q931):
Sep 3 12:23:56.770: ISDN Se1/0:23 Q931: SETUP pd = 8 callref = 0x0055
Bearer Capability i = 0x9090A2
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Calling Party Number i = 0x2180, '7272093762'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '5401900'
Plan:ISDN, Type:National
Sep 3 12:23:56.770: ISDN Se1/0:23 Q921: Net TX -> RR sapi=0 tei=0 nr=84
Sep 3 12:23:56.774: ISDN Se1/0:23 **ERROR**: L3_Go: SETUP Rejected
Sep 3 12:23:56.774: ISDN Se1/0:23 Q921: Net TX -> INFO sapi=0 tei=0, ns=63 nr=84
Sep 3 12:23:56.774: ISDN Se1/0:23 Q931: RELEASE_COMP pd = 8 callref = 0x8055
Cause i = 0x808618 - Channel unacceptable
09-03-2013 01:19 PM
Errors comes from PBX, so most likely fault is on that side.
However,check "show controllers T1, and try comparing with a working call.
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