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Internation Dialing

rcdwmcd11
Level 1
Level 1

                   Our Norfolk office is not able to dial International numbers. We called our vendor and they did a call trap and determined that the number is being sent incorrectly from our equipment. Our gateway or CM seems to be removing 2 digits in the country code.  Any ideas on where to start?

We are running CM 7.1.3

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

If MGCP is used, then it has to be in CUCM, check all elements involved in the call routing (GW/RG/RL/RP), maybe TPs or something else

If H323, also add the actual H323 config (DPs/translation rules) to the above.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi all,

Make sure your dial-peer (for outgoing calls) looks like this:

dial-peer voice 1 pots

destination-pattern 0T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

incoming called-number .

direct-inward-dial

port 0/0/0:15

forward-digits all

!

Cheers,

Cesar