Recommendation for Billing software for CUCM.

[mannygawadcco]

Folks,

I have implemented a CUCM in one of the clients and they require a billing software which is compatible with CUCM. Is there any recommendation from cisco about the required software?

Hope i can get a response here.

Thanks,

Manny

[balaji.bandi]

Look at Cisco FAQ, they already mentioned plenty of them and tested.

http://docwiki.cisco.com/wiki/CUCM_FAQ#What_3rd_party_Billing_Servers_can_I_use_with_CUCM.3F.3F

[VoIP Engineer]

If you're looking for some free tools to read CDR and CMR files I'd recommend these:

VoIP Detective - an appliance / virtual machine that you can receive CDRs from CUCM and read / process them.

Solar Winds CDR tool - install on your windows computer and point it as your CDR files

[George Sotiropoulos]

You may check the following post where you will find a lot of feedback on this subject

https://community.cisco.com/t5/ip-telephony-and-phones/call-accounting-software-reccomendations-for-cucm-10-5/td-p/2900404

G

[CommSouth]

Hi Manny,

We (CommSouth) are a third party solution provider for Cisco UC and Contact Center space.

We can offer Call billing software for CUCM customized reporting capabilities based on your requirement, plus we can also offer Call Recording Solution, Wallboard/Dashboard, Finesse Gadgets, CRM Connectors, etc. 

Fore more details, please visit www.commsouth.com and you can contact me at prasana@commsouth.com.