RTMT email notification via Office 365

[hamed1900]

Hi,

Customer is using Office 365 as an email server, and I cannot get the Email notification work:

Based on icrosoft, Server settings are as below:

IMAP Server Settings

Setting	IMAP (incoming)	SMTP (outgoing)
Server Name	outlook.office365.com	smtp.office365.com
Port Number	993	587
Encryption Method	SSL	TLS

CUCM server is able to ping outlook.office365.com and cmtp.office365.com ( means DNS has no issue)

And Also I have configured the below account:

RTMT_Admin@customerdomian.com

In the RTMT, email server configuration,  I have added smtp.office365.com (port 587), did not work, then I added outlook.office365.com (port 993), did not work either, there is no document nor discussion around it on the net!, just wondering if someone has done it already?

Thanks,

HM

[Mohammed al Baqari]

Do one thing, try to configure local SMTP relay server in your LAN using windows IIS. Then point your RTMT notifications to that server. This server can connect to O365. I got this configuration working.

I didn't manage to get direct notification to O365 and my MS Admin wasn't able to findout why

[RicohITS Licensing]

Hi Mohammad,

Thanks for your reply, basically there is no document on this over the net which is Odd!!

Anyway, What i did is on RTMT>config mail server add

mail server: ip address of the Relay server

Port:25

Account: RTMT_Admin@domain.com.au

And configured the Relay as per below document:

http://www.everonit.com/techtips/techtips/how-to-set-up-an-smtp-relay-for-use-with-office-365/

Is there any trick or missing point?

Thanks,

Hamed

[Mohammed al Baqari]

Yes. This should do the job

[hamed1900]

I did packet capture and I can see that email comes to the relay, but apparently does not get to the office365.Need to check my Relay configuration.

Thanks,

Hamed