cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
509
Views
0
Helpful
2
Replies

Unable to connect sub sequential calls after ITSP upgraded it's SIP Server Error 503 Service Unavailable cause 47 and 38

cdantelstra
Level 1
Level 1

Hi All,

 

I am stuck on this issue for the last few days. Our SIP provider upgraded/migrated their SIP Server, since then calls lading on our IVR are getting busy tone except the first call incoming which gets routed to the menu. Before the upgrade everything worked fine. Any help solving this issue is very much appreciated:

 

Second call incoming:

000165: Mar 1 11:33:54.782: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" <sip:61418XXXXXX@10.18.0.2>;tag=23CF4A0-518
To: <sip:7711@10.18.0.10>;tag=639698~12019a10-0c44-4788-9668-800846fb84a7-23940903
Date: Sun, 01 Mar 2020 11:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow-Events: presence
Reason: Q.850;cause=47
Server: Cisco-CUCM11.5
Session-ID: 69cdb6af6ab18451c9af31d1ab639699;remote=9488bf6d3fbf29a77d34ed8aab639698
Content-Length: 0

 

and 

 

000167: Mar 1 11:33:54.782: //468/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
From: "61418XXXXXX"<sip:61418XXXXXX@103.78.194.111>;tag=as781df14e
To: <sip:61395XXXXXX@103.78.194.111:5060>;tag=23CF608-235A
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
CSeq: 102 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Reason: Q.850;cause=38
Content-Length: 0

 

I will be able to provide any other captures as needed.

 

Best regards, Dan

2 Replies 2

Terry Cheema
VIP Alumni
VIP Alumni

Hi Mate,

You haven't provided enough information to point to any mis-configuration or a specific error. The cause codes mentioned below:

 

Reason: Q.850;cause=47   <<< This most likely be a codec mismatch issue CUCM is complaining about

Reason: Q.850;cause=38   <<< This is bit vague and would need full logs to investigate the reason could be a codec issue, could be network issue

 

Do you have media resources (transcoders, MTPs) working well - any issue with these?

 

If you post back with the debugs for the failed calls (debug ccsip messages, debug voip ccapi inout to start with) configs from cube and call flows explained - someone on the forums can help find the exact issue.  

 

If the only thing that has changed is at the provider end - I would be following up with them. Not sure if they have changed a back-end SBC or the one peering with you- may be some config changes have impacted your working setup - codec prefrences, codec packetization times etc. - only telco can confirm.

 

-Terry

 

cdantelstra
Level 1
Level 1
Hi Terry,

Thank you for the pointers. All our settings are correct as everything worked fine before the SIP provided migrated their SIP Servers.

Here is deb ccsip mess , first call coming in fine:

VG01#
000147: Mar 1 11:33:43.122: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:61395XXXXXX@10.18.0.2:5060 SIP/2.0
Record-Route: 103.78.194.111>
Record-Route: 103.78.194.111:5060>
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKa5ed.64cedfb5d0b95f3486d3a11d1098e170.0;i=5be1
Max-Forwards: 69
To: 61395xxxxxx>
From: "Anonymous";tag=as1104a508
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
Contact:
CSeq: 102 INVITE
User-Agent: Binary Elements CVP2
Date: Sun, 01 Mar 2020 11:33:43 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
X-voipnow-did: 61395XXXXXX
X-voipnow-extension: 0586*004
X-voipnow-pbx: 86ec00cec6
X-voipnow-infrastructureid: 472c5540
X-voipnow-recording: disabled
Content-Type: application/sdp
Content-Length: 357

v=0
o=root 1276218876 1276218876 IN IP4 103.78.194.111
s=VoipNow
c=IN IP4 103.78.194.111
t=0 0
a=msid-semantic: WMS
m=audio 10550 RTP/AVP 8 0 3 101
c=IN IP4 103.78.194.111
a=rtcp:10551 IN IP4 103.78.194.111
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

000148: Mar 1 11:33:43.134: //463/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKa5ed.64cedfb5d0b95f3486d3a11d1098e170.0;i=5be1



Dan Constantinescu
T1300 144 984
E Dan.Constantinescu@vitg.com.auW vitg.com.au
Sydney | Melbourne | Brisbane | Wollongong | Newcastle
PRIVATE AND CONFIDENTIAL This email and any attached files or documents are confidential, and intended solely for the use of the intended addressee. If you are not the intended recipient, any use, disclosure, dissemination, printing or copying of this email is unauthorised and prohibited. If you have received this by mistake, please notify the sender immediately and delete the email and attachments from your system. To the extent permitted by law, Virtual IT Group and its associates will not be liable for any loss or damage arising in any way from this transmission.
From: "Anonymous";tag=as1104a508
To: 61395xxxxxx>
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
CSeq: 102 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Content-Length: 0


000149: Mar 1 11:33:43.134: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:7711@10.18.0.10:5060 SIP/2.0
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C0687
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 1459059782-1525092842-2230427442-1462342576
User-Agent: Cisco-SIPGateway/IOS-15.4.3.M10
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1583062423
Contact:
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 68
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 267

v=0
o=CiscoSystemsSIP-GW-UserAgent 6986 3930 IN IP4 10.18.0.2
s=SIP Call
t=0 0
m=audio 16504 RTP/AVP 0 100 101
c=IN IP4 10.18.0.2
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

000150: Mar 1 11:33:43.138: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Received:

VG01#SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C0687
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>
Date: Sun, 01 Mar 2020 11:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0


000151: Mar 1 11:33:43.450: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C0687
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>;tag=639692~12019a10-0c44-4788-9668-800846fb84a7-23940895
Date: Sun, 01 Mar 2020 11:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence
Server: Cisco-CUCM11.5
Call-Info: ;x-cisco-video-traffic-class=MIXED
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-ID: 69cdb6af6ab18451c9af31d1ab639693;remote=9488bf6d3fbf29a77d34ed8aab639692
P-Preferred-Identity: 2000>
Remote-Party-ID: 2000>;party=called;screen=no;privacy=off
Contact: 7711>
Content-Length: 0


000152: Mar 1 11:33:43.454: //463/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKa5ed.64cedfb5d0b95f3486d3a11d1098e170.0;i=5be1
From: "Anonymous";tag=as1104a508
To: 61395xxxxxx>;tag=23CCA1C-11D8
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
CSeq: 102 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: 61395xxxxxx>
Record-Route: 103.78.194.111>,103.78.194.111:5060>
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Content-Length: 0


000153: Mar 1 11:33:43.566: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C0687
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>;tag=639692~12019a10-0c44-4788-9668-800846fb84a7-23940895
Date: Sun, 01 Mar 2020 11:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence, kpml
Supported: replaces
Server: Cisco-CUCM11.5
Call-Info: ;x-cisco-video-traffic-class=MIXED
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uas
Require: timer
Session-ID: 69cdb6af6ab18451c9af31d1ab639693;remote=9488bf6d3fbf29a77d34ed8aab639692
P-Preferred-Identity: 2000>
Remote-Party-ID: 2000>;party=called;screen=no;privacy=off
Contact: 7711>
Content-Type: application/sdp
Content-Length: 232

v=0
o=CiscoSystemsCCM-SIP 639692 1 IN IP4 10.18.0.10
s=SIP Call
c=IN IP4 10.18.0.2
b=TIAS:64000
b=AS:64
t=0 0
m=audio 16506 RTP/AVP 0 101
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

000154: Mar 1 11:33:43.570: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:7711@10.18.0.10:5060 SIP/2.0
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C1776
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>;tag=639692~12019a10-0c44-4788-9668-800846fb84a7-23940895
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0


000155: Mar 1 11:33:43.574: //463/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKa5ed.64cedfb5d0b95f3486d3a11d1098e170.0;i=5be1
From: "Anonymous";tag=as1104a508
To: 61395xxxxxx>;tag=23CCA1C-11D8
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
CSeq: 102 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: 61395xxxxxx>
Record-Route: 103.78.194.111>,103.78.194.111:5060>
Supported: replaces
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Supported: timer
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 218

v=0
o=CiscoSystemsSIP-GW-UserAgent 6189 9739 IN IP4 10.18.0.2
s=SIP Call
t=0 0
m=audio 16502 RTP/AVP 0 101
c=IN IP4 10.18.0.2
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20

000156: Mar 1 11:33:43.590: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:61395XXXXXX@10.18.0.2:5060 SIP/2.0
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKa5ed.7b6656582526e273168f8cb240b170a9.0;i=5be1
Max-Forwards: 69
To: 61395xxxxxx>;tag=23CCA1C-11D8
From: "Anonymous";tag=as1104a508
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
Contact:
CSeq: 102 ACK
User-Agent: Binary Elements CVP2
Content-Length: 0


000157: Mar 1 11:33:44.206: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:103.35.128.10:5060 SIP/2.0
Via: SIP/2.0/UDP 103.78.194.111;branch=z9hG4bK4e5a.20357792000000000000000000000000.0
To: 103.35.128.10:5060>
From: ;tag=006ff7672d3bfd2e62496111e59d0378-2864
CSeq: 10 OPTIONS
Call-ID: 7f65034c01c8079e-1864@103.78.194.111
Max-Forwards: 70
Content-Length: 0
User-Agent: Binary Elements CVP2


000158: Mar 1 11:33:44.210: //185404173/0B0D0B0D0B0D/SIP/Msg/ccsipDisplayMsg:
Sent:

VG01#SIP/2.0 400 Bad Request - 'Invalid IP Address'
Via: SIP/2.0/UDP 103.78.194.111;branch=z9hG4bK4e5a.20357792000000000000000000000000.0
From: ;tag=006ff7672d3bfd2e62496111e59d0378-2864
To: 103.35.128.10:5060>;tag=23CCD14-BD6
Date: Sun, 01 Mar 2020 22:33:44 GMT
Call-ID: 7f65034c01c8079e-1864@103.78.194.111
Server: Cisco-SIPGateway/IOS-15.4.3.M10
CSeq: 10 OPTIONS
Content-Length: 0


VG01#
000159: Mar 1 11:33:54.322: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:61395XXXXXX@10.18.0.2:5060 SIP/2.0
Record-Route: 103.78.194.111>
Record-Route: 103.78.194.111:5060>
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
Max-Forwards: 69
To: 61395xxxxxx>
From: "61418XXXXXX"61418xxxxxx>;tag=as781df14e
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
Contact: 61418xxxxxx>
CSeq: 102 INVITE
User-Agent: Binary Elements CVP2
Date: Sun, 01 Mar 2020 11:33:54 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
X-voipnow-did: 61395XXXXXX
X-voipnow-extension: 0586*004
X-voipnow-pbx: 86ec00cec6
X-voipnow-infrastructureid: 472c5540
X-voipnow-recording: disabled
Content-Type: application/sdp
Content-Length: 357

v=0
o=root 1788883593 1788883593 IN IP4 103.78.194.111
s=VoipNow
c=IN IP4 103.78.194.111
t=0 0
a=msid-semantic: WMS
m=audio 11056 RTP/AVP 8 0 3 101
c=IN IP4 103.78.194.111
a=rtcp:11057 IN IP4 103.78.194.111
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

000160: Mar 1 11:33:54.334: //468/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
From: "61418XXXXXX"61418xxxxxx>;tag=as781df14e
To: 61395xxxxxx>
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
CSeq: 102 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Content-Length: 0


000161: Mar 1 11:33:54.334: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:7711@10.18.0.10:5060 SIP/2.0
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" 61418xxxxxx>;tag=23CF4A0-518
To: 7711>
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 1571060868-1525092842-2231148338-1462342576
User-Agent: Cisco-SIPGateway/IOS-15.4.3.M10
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1583062434
Contact: 61418xxxxxx>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 68
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 267

v=0
o=CiscoSystemsSIP-GW-UserAgent 8262 4549 IN IP4 10.18.0.2
s=SIP Call
t=0 0
m=audio 16512 RTP/AVP 0 100 101
c=IN IP4 10.18.0.2
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

000162: Mar 1 11:33:54.338: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Received:

VG01#SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" 61418xxxxxx>;tag=23CF4A0-518
To: 7711>
Date: Sun, 01 Mar 2020 11:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0


000163: Mar 1 11:33:54.690: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" 61418xxxxxx>;tag=23CF4A0-518
To: 7711>;tag=639698~12019a10-0c44-4788-9668-800846fb84a7-23940903
Date: Sun, 01 Mar 2020 11:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence
Server: Cisco-CUCM11.5
Call-Info: ;x-cisco-video-traffic-class=MIXED
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-ID: 69cdb6af6ab18451c9af31d1ab639699;remote=9488bf6d3fbf29a77d34ed8aab639698
P-Preferred-Identity: 2000>
Remote-Party-ID: 2000>;party=called;screen=no;privacy=off
Contact: 7711>
Content-Length: 0


000164: Mar 1 11:33:54.694: //468/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
From: "61418XXXXXX"61418xxxxxx>;tag=as781df14e
To: 61395xxxxxx>;tag=23CF608-235A
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
CSeq: 102 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: 61395xxxxxx>
Record-Route: 103.78.194.111>,103.78.194.111:5060>
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Content-Length: 0


000165: Mar 1 11:33:54.782: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" 61418xxxxxx>;tag=23CF4A0-518
To: 7711>;tag=639698~12019a10-0c44-4788-9668-800846fb84a7-23940903
Date: Sun, 01 Mar 2020 11:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
CSeq: 101 INVITE
Allow-Events: presence
Reason: Q.850;cause=47
Server: Cisco-CUCM11.5
Session-ID: 69cdb6af6ab18451c9af31d1ab639699;remote=9488bf6d3fbf29a77d34ed8aab639698
Content-Length: 0


000166: Mar 1 11:33:54.782: //469/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:7711@10.18.0.10:5060 SIP/2.0
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C214E7
From: "61418XXXXXX" 61418xxxxxx>;tag=23CF4A0-518
To: 7711>;tag=639698~12019a10-0c44-4788-9668-800846fb84a7-23940903
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 5DA65195-5AE711EA-85029F32-572993B0@getartisan.com.au
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0


000167: Mar 1 11:33:54.782: //468/5DA47C8484FC/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
From: "61418XXXXXX"61418xxxxxx>;tag=as781df14e
To: 61395xxxxxx>;tag=23CF608-235A
Date: Sun, 01 Mar 2020 22:33:54 GMT
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
CSeq: 102 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M10
Reason: Q.850;cause=38
Content-Length: 0


000168: Mar 1 11:33:54.798: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:

VG01#ACK sip:61395XXXXXX@10.18.0.2:5060 SIP/2.0
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKaa86.96abd60b757f3e94d344168a0c044d68.0;i=5be1
Max-Forwards: 69
To: 61395xxxxxx>;tag=23CF608-235A
From: "61418XXXXXX"61418xxxxxx>;tag=as781df14e
Call-ID: 4f4ecbae516c85d82d17d72761db298f@103.78.194.111:5050
CSeq: 102 ACK
Content-Length: 0


VG01#
000169: Mar 1 11:34:04.438: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
BYE sip:61395XXXXXX@10.18.0.2:5060 SIP/2.0
Record-Route: 103.78.194.111>
Record-Route: 103.78.194.111:5060>
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKb5ed.60a1de338cb90f4df82438192912494a.0;i=5be1
Max-Forwards: 69
To: 61395xxxxxx>;tag=23CCA1C-11D8
From: "Anonymous";tag=as1104a508
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
CSeq: 103 BYE
User-Agent: Binary Elements CVP2
X-Asterisk-HangupCause: Normal Clearing
X-Asterisk-HangupCauseCode: 16
Content-Length: 0


000170: Mar 1 11:34:04.438: //463/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 103.78.194.111:5060;branch=z9hG4bKb5ed.60a1de338cb90f4df82438192912494a.0;i=5be1
From: "Anonymous";tag=as1104a508
To: 61395xxxxxx>;tag=23CCA1C-11D8
Date: Sun, 01 Mar 2020 22:34:04 GMT
Call-ID: 49f23f34649b64eb51c15c440f27d608@103.78.194.111:5050
Server: Cisco-SIPGateway/IOS-15.4.3.M10
CSeq: 103 BYE
Reason: Q.850;cause=16
P-RTP-Stat: PS=1042,OS=166720,PR=1026,OR=164160,PL=0,JI=0,LA=0,DU=20
Content-Length: 0


000171: Mar 1 11:34:04.442: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:7711@10.18.0.10:5060 SIP/2.0
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C34D5
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>;tag=639692~12019a10-0c44-4788-9668-800846fb84a7-23940895
Date: Sun, 01 Mar 2020 22:33:43 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
User-Agent: Cisco-SIPGateway/IOS-15.4.3.M10
Max-Forwards: 70
Timestamp: 1583062444
CSeq: 102 BYE
Reason: Q.850;cause=16
P-RTP-Stat: PS=1026,OS=164160,PR=1042,OR=166720,PL=0,JI=0,LA=0,DU=20
Content-Length: 0


000172: Mar 1 11:34:04.446: //464/56F77C4684F1/SIP/Msg/ccsipDisplayMsg:
Received:

VG01#SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.18.0.2:5060;branch=z9hG4bK1C34D5
From: "anonymous" ;tag=23CC8E0-1D45
To: 7711>;tag=639692~12019a10-0c44-4788-9668-800846fb84a7-23940895
Date: Sun, 01 Mar 2020 11:34:04 GMT
Call-ID: 56F950BD-5AE711EA-84F79F32-572993B0@getartisan.com.au
Server: Cisco-CUCM11.5
CSeq: 102 BYE
Content-Length: 0


VG01#
000173: Mar 1 11:34:34.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:103.35.128.10:5060 SIP/2.0
Via: SIP/2.0/UDP 103.78.194.111;branch=z9hG4bK7965.66311472000000000000000000000000.0
To: 103.35.128.10:5060>
From: ;tag=006ff7672d3bfd2e62496111e59d0378-536b
CSeq: 10 OPTIONS
Call-ID: 7f65034c01c807ce-1864@103.78.194.111
Max-Forwards: 70
Content-Length: 0
User-Agent: Binary Elements CVP2


000174: Mar 1 11:34:34.219: //185404173/0B0D0B0D0B0D/SIP/Msg/ccsipDisplayMsg:
Sent:

VG01#SIP/2.0 400 Bad Request - 'Invalid IP Address'
Via: SIP/2.0/UDP 103.78.194.111;branch=z9hG4bK7965.66311472000000000000000000000000.0
From: ;tag=006ff7672d3bfd2e62496111e59d0378-536b
To: 103.35.128.10:5060>;tag=23D906C-EE8
Date: Sun, 01 Mar 2020 22:34:34 GMT
Call-ID: 7f65034c01c807ce-1864@103.78.194.111
Server: Cisco-SIPGateway/IOS-15.4.3.M10
CSeq: 10 OPTIONS
Content-Length: 0


VG01#

I can get test again later on and get the deb voip ccapi inout too if it helps.

Best regards, Dan103.35.128.10:5060>103.35.128.10:5060>7711>7711>61395xxxxxx>61395xxxxxx>103.78.194.111:5060>103.78.194.111>61418xxxxxx>61395xxxxxx>61395xxxxxx>61418xxxxxx>7711>61418xxxxxx>7711>61418xxxxxx>103.78.194.111:5060>103.78.194.111>61395xxxxxx>61395xxxxxx>61418xxxxxx>7711>2000>2000>7711>61418xxxxxx>7711>61418xxxxxx>61418xxxxxx>7711>61418xxxxxx>61395xxxxxx>61418xxxxxx>61418xxxxxx>61418xxxxxx>61395xxxxxx>103.78.194.111:5060>103.78.194.111>103.35.128.10:5060>103.35.128.10:5060>61395xxxxxx>103.78.194.111:5060>103.78.194.111>61395xxxxxx>61395xxxxxx>7711>7711>2000>2000>7711>103.78.194.111:5060>103.78.194.111>61395xxxxxx>61395xxxxxx>7711>2000>2000>7711>7711>7711>61395xxxxxx>61395xxxxxx>103.78.194.111:5060>103.78.194.111>