Hi,
CUCM & Unity 11.5
CUCM: I have Created a Hunt List with 3 members, Hunt pilot for the Case “no Answer and Busy” forward to a DID number (335), directory number Configuration forward all calls to Voicemail
UNITY : system call handlers 335, a new scheduler 07:00-18:00 for 335 , a new voice message for out of office after 18 o’clock or before 7 o’clock, forward routing rules for 335 (transfer conversation) order number 2 after Attempt forward.
I hope I could express myself understandably???!!!!
So my problem or my question please, how can I realize the following scenario:
If we get a call to the hunt pilot number and it busy or no answer the call will forward to voicemail (335) , 335 on unity muss check over scheduler whether out of office or no , if out of office then voicemail else busy ton.
At the moment if a call forward to unity , the caller hear the voicemail message (greeting) of 335 independently out of office or no.
Thank you for your support
Best Regards
Homayoun