Hi,
I'm facing problem that PLM on CUCM 10 is telling me that my type of licenses are unsupported.
I'm resolving it with TAC, but they are really slow and ...hmm... incompetent or whatever.
I think I have found problem but I would like to ask if you faced same problems.
We have bought NFR Kit and installed CUCM 10. When I have got license from Cisco licensing pages and uploaded, everythiong was fine till I look to Dashboard where was message
"Some license types installed on this Cisco Prime License Manager are not supported by this version. Upgrade to the latest version of Cisco Prime License Manager."
If I have look to logs I have found
2014-04-01 17:52:11,669 ERROR [Sap-3] LicSource - Unsupported entitlement tag found: CER_User:10.0
2014-04-01 17:52:11,670 ERROR [Sap-3] LicSource - Unsupported entitlement tag found: CUC_CUWLProfessional:10.0
2014-04-01 17:52:11,670 ERROR [Sap-3] LicSource - Unsupported entitlement tag found: UCM_CUWLProfessional:10.0
2014-04-01 17:52:11,670 ERROR [Sap-3] LicSource - Unsupported entitlement tag found: UCM_TelePresenceRoom:10.0
How can I upgrade to the latest version of PLM when I already have it? 
Also I have found that license requested from CUCM is names as "Enhanced (10.x) - Unified CM" but in Fullfilment file are items named "CUWLProfessional (10.0)" or "CUWL Professional (10.0)".
On my production CUCM (not NFR) I have in fullfilment license named as "10.x"
Does it mean that 1 character in file content make my CUCM unlicensed? Shouldn't Cisco fix those problems?
Also TAC is telling me that liceses are correct, but "No, they aren't".
