Management

Hiwe are trying to add  phone device from axl 11.5 and we have business scenario to add soft and hard phones from API.  AddPhone API is throwing exception with out any error message. I have attached requests for soft and hard phones as well as error ...

How can I retrieve the Queue status of CUCM native call queueing? Is this in the RISPort?I am looking for counters such as the number of calls in queue. This is available in RTMT, but I want to import it into my application.Thanks, Randy

Hi there,I want to create a Call Pickup Group without itself in "Current Associated Call Pickup Groups" using AXL. Each time I create a Pickup Group, the new pickup group is added in the associated call Pickup Groups. How can I create one without thi...

Hi, I'm trying to connect to WDSL of HCS License Manager through an API of my application, however, I'm struggling with the process of sending the credentials for authentication to access the WDSL. Can anyone please provide a way which I can use to a...

I need to do a change of the Hlog (devicehlogdynamic) on all devices with a specific DN based on the CFA-status of that DN through AXL.For example where DN=62990 and cfadestination is not empty or cfavoicemailenabled is true.I know i have to do this ...

Hello! i need sync between CUCM ver 11.5.1.11900-26 and standalone database (MS SQL) to automatize update of "caller id (display)" and "alerting name" on line page of phones from this base. Is it possible? Where can i find documentation on api for c...

Hi guys,My manager is asking to find a way to update the directoy numbers for the users in AD and CUCM automatically to keep our database always updated but I told him there is no such way to do that.However, he showed me the following webpages and a...

Query: How to save the details for the Line 1 on Device SEP3242332 (example) section on the same DirectoryNumber page. This section only comes up if you have the mapkey and devicekey.I would like to save the Directory number details as per the LPhone...

I am using selectcmDeviceext to poll call manager reg status.I ran into something strange on two call manager clusters (9.x and 10.5).I am seeing an issue where there are two records (one on the pub and one on a sub) with the same time stamp.  I can ...

Hello,is it possible to Select incoming and outcoming calls from a specific Device or Line?is it also possible to Select this between to Dates?Thanks for your help

Hi,I have Media Sense 11 in my lab and I have a trouble when playing back any closed call from Search and Play. It plays the call almost to the end time without any problems, but approximately 2 seconds before end of the call – player gets stuck for ...

Hi,To activate or deactivate a service I am using PAWS API for ControlCenterServices. If I use a wrong node name in the request, the service is responding success. The correct node name is "ciscart23" but I am sending "AAAAciscart23BBBB". My Question...

Does anyone know what function in AXL to assign a device in Available Devices to the Controlled Devices and profile in Available Profiles to the CTI Controlled Device Profiles for an application user ID?