Cisco Secure ACS Ver 5.4.0.46.2

[M]

Hi there,

I get a error when trying to open 'Monitor and Report Viewer'

 "The monitoring and reports database is currently unavailable. Attempting to reconnect in 5 seconds.
If problem persists, please contact your ACS administrator." 

How can I resolve this problem. Will it in any way help to Suspend 'Log Collector data'

Marius.

[johnd2310]

Hi,

Are all the services running on your ACS server?  run "show application status acs"  from the console.

Thanks

John

[M]

Hi John,

What I have running is -

ACS role: PRIMARY

Process 'database'                  running
Process 'management'                running
Process 'runtime'                   running
Process 'adclient'                  running
Process 'ntpd'                      running
Process 'view-database'             not monitored
Process 'view-jobmanager'           not monitored
Process 'view-alertmanager'         not monitored
Process 'view-collector'            running
Process 'view-logprocessor'         not monitored

Gijima-SRD-ACS/admin#