Cisco 1010 ports not coming back on after reboot

[taitas]

I'm new to this so please be kind

Setting up a Cisco 1010 Firepower device, unboxed it, got it up and running, havent' did any config yet, so its all the defaults I would say.  Needed to bring it to the office, once I turn it on, no port lights come on, and I've left it on for a day.

I have all 3 green lights on the top, with the middle one flashing.

need some help please

[MHM Cisco World]

check the duplex and Speed in Device connect to FPR

MHM

[taitas]

wow thanks for the quick reply !   How would I check that?  I can only get to the console with Rommon 1 prompt?

[MHM Cisco World]

MHM 

[Aref Alsouqi]

If the device gets stuck into rommon mode you might need to re-image it. Check out this guide please:

Cisco FXOS Troubleshooting Guide for the Firepower 1000/2100 and Secure Firewall 3100/4200 with Threat Defense - Reimage Procedures [Cisco Secure Firewall Threat Defense] - Cisco

[taitas]

Thanks @Aref Alsouqi  I've re-imaged it, doing the same thing.  no lights on the 8 ports.  If I go to putty and type boot, it will boot and lights come on, then I do a reboot, lights off.  I'm missing something somewhere

[Aref Alsouqi]

You're welcome. It could be related to a wrong config-register value. From rommon try please to type the "confreg 0x1" and see if that fixes the issue.

[Aref Alsouqi]

If that command does not work, please try to issue the command "confreg" and hit enter, and hopefully that will fix it.

[taitas]

thank you !!!  that did it, back online now  

[Aref Alsouqi]

You're welcome. Out of interest, which one of the suggested solutions work? the "confreg 0x1" or "confreg" followed by hitting enter? please mark the correct answer to benefit the other readers.

[taitas]

confreg 0x1 worked for me