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Is Chat available in Finesse without Cisco SocialMiner

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shikamarunara
Level 4
Level 4

‎06-23-2016 07:59 AM

I'm just looking for clarification - is the chat feature available in Cisco Finesse without Cisco SocialMiner?

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skilambi
VIP Alumni
VIP Alumni

‎06-23-2016 09:58 AM

Nope it needs it

Thanks

Srini

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2 Replies 2

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skilambi
VIP Alumni
VIP Alumni

‎06-23-2016 09:58 AM

Nope it needs it

Thanks

Srini

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shikamarunara
Level 4
Level 4
In response to skilambi

‎06-23-2016 10:16 AM

Thanks, Srinivasan.  I appreciate the quick reply, saved me some trouble.

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