06-23-2016 07:59 AM
I'm just looking for clarification - is the chat feature available in Cisco Finesse without Cisco SocialMiner?
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06-23-2016 09:58 AM
06-23-2016 09:58 AM
Nope it needs it
Thanks
Srini
06-23-2016 10:16 AM
Thanks, Srinivasan. I appreciate the quick reply, saved me some trouble.
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