01-31-2018 10:48 PM - edited 03-15-2019 05:39 AM
Hi Guys,
I have this SIP/2.0 404 Not Found error for only one DN.
I have a range of DN number start from 69140001 - 69149999.
However, when i call number 69145765, i will hear "the number is incorrect".
I can confirm the DN number already created in CUCM and assign with correct CSS.
I have done a debug and notice the voice gateway has receive the call but it seems cannot find the number and shows SIP/2.0 404 Not Found.
Go through https://supportforums.cisco.com/t5/ip-telephony/sip-2-0-404-not-found/td-p/2682587 & https://supportforums.cisco.com/t5/ip-telephony/sip-2-0-404-not-found-incoming-sip-calls/td-p/2144206 but not really help.
Can advise any other place where i can check on for this issue ?
Thank you in advance.
Solved! Go to Solution.
02-01-2018 04:36 AM
Your DNs are in STE-O2-Internal partition. Check the SIP Trunk's Calling Search Space (CSS) has access (i.e. includes) to that partition. From what I see, you SIP trunk's CSS has only access to PT-GW and STE-O2_LocalPT partitions.
01-31-2018 10:52 PM
Check the partition of this number (in comparison to other DNs) and if it is included in the calling search space of the SIP trunk at CUCM.
01-31-2018 10:59 PM
Hi Georgios,
Please refer to the screenshot attached. It was same CSS using for other profile.
When i call 5765, i will hear "the number is incorrect"
When i call 5766, i will hear busy tone and cut off which is the correct behavior as user havent using yet.
Any idea ?
Thank you.
01-31-2018 11:03 PM
Make the two calls again and gather SDL logs for Cisco Callmanager. Please, attach logs (as file).
01-31-2018 11:34 PM
Hi Georgios,
The file size is 10MB and i have upload to google drive. Please find the files through below link.
https://drive.google.com/open?id=1vbotQq6hiMpt326_sW0iU07YjHev9U_f
Please help to go through. I will go through and see if i can get anything or not.
Thank you.
02-01-2018 04:36 AM
Your DNs are in STE-O2-Internal partition. Check the SIP Trunk's Calling Search Space (CSS) has access (i.e. includes) to that partition. From what I see, you SIP trunk's CSS has only access to PT-GW and STE-O2_LocalPT partitions.
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