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Webex registered to UCM – Voicemail Credentials Rejected

Bill
Level 1
Level 1

I am having an issue with Webex registered to UCM where I cannot login to the voicemail service.
Both Unity and UCM are LDAP integrated, so it’s the same credentials for both.

Unlike Jabber, Webex does not let us directly configure the voicemail credentials.

I have given the user the correct permissions in Unity.
And when I use Jabber instead of Webex, voicemail works as it should.
Also I can login to the Unity Inbox.

Any ideas as to why Webex is not logging in to Unity voicemail?

Thanks

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