Hi,
It is a fresh installation of ucce 9.0(3) with CVP 9.0
I am using sip comprehensive model (without SIP proxy).
After I have finished the installation, all the pims are active and the same for the call server and vxml server.
For some reason, the call is reaching the icm script then disconnected.
the logs collected from the Call server:
2202: 10.15.19.21: Jun 11 2013 03:20:54.544 +0300: %CVP_9_0_Infrastructure-2-HEARTBEATS_STOPPED: Heartbeats from RPT1 stopped. Unilaterally setting state to PARTIAL_SERVICE. Sending update. [id:1011]
159: 10.15.19.21: Jun 11 2013 11:33:28.567 +0300: %CVP_9_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 8041B895D8E0611B41004501C0A879C3 LEGID = 6CD52037-D1A811E2-B9BB90EF-14EB87BB - [INBOUND] - DIALOGUE_FAILURE from ICM Router sends 404 rejection to call. errorcode=5 [id:5004]
162: 10.15.19.21: Jun 11 2013 11:33:28.567 +0300: %CVP_9_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 8041B895D8E0611B41004501C0A879C3 LEGID = 6CD52037-D1A811E2-B9BB90EF-14EB87BB - [INBOUND] - ABNORMALLY ENDING - SIP code [404], Reason Hdr [SIP;cause=404] Not Found, GW call using SURV TCL flag [false], NON NORMAL flag [true], DNIS [8555], ANI [8038] with AGE (msecs) 47 and Call History : [id:5004]
Thanks in advance,
George
