Cisco 871W Switch

[dvinem671]

I recently got a Cisco Switch 871W - I finally got it configured to my imac, but when I go into it to reset the admin password within the GUI it doesn't reset, and when I go into the terminal - I am not seeing it as it boots up. Does anyone have any idea how to get it reset - I have reset it using the reset button numerous times and have researched it- and have done the suggestions, but it just won't reset. THANKS! Trying not to allow this set back to deter me from getting the CCNA... 

[Mark Malone]

so have not been on the GUIs but on terminal when you connect up does it ask you for a username when it finishes booting , or does it revert back to factory settings of like router >

There are multiple ways to set security/password on cisco so really need to know what your seeing first and then go from there

These devices come set with cisco/cisco as the passwords and when you first boot them and login it prompts you to change it , did you see that ?

even though this doc says 819 its the same for every 800 series so this may help , shows how to set password when your in

http://www.cisco.com/c/en/us/td/docs/routers/access/800/hardware/installation/guide/800HIG/initalconfig.html

[dvinem671]

Thanks I don't think I tried cisco/cisco so, I will give that a try. That is the interesting part I pull up Terminal and boot it up I don't see it at all. No loading, no POST, nothing. All the lights that are supposed to light up do I just get nothing - I know that is weird... 

[Mark Malone]

You should be seeing something on the terminal are you using correct baud rates and setup and correct adapter

https://www.youtube.com/watch?v=_xA94N__uzk

[dvinem671]

Thanks! I may have missed a step - I'll check it out and let you know!