Hi
We got a couple of problems with our ASR 9010 , it sends 0 update packets to the radius server but in stop packet it will send all the user's traffic which clearly is causing some problems. In 5.3.4.sp4 they mentioned it is solved so we installed and activated it without any problem but unfortunately the problem is still there, so we wanted to try this 5.3.4.sp7 but I cant install it, everything is the same but I got this error. Is there anyone who can help me with this.
thanks in advance
RP/0/RSP0/CPU0:SHIRAZ-ASR9010-1#admin install add tftp://myserver add/asr9k-px-5.3.4.sp7.pie
Install operation 34 '(admin) install add /tftp://myserver add/asr9k-px-5.3.4.sp7.pie' started by user 'h.b'
via CLI at 15:06:52 TEHRAN Wed Apr 04 2018.
Error: The install operation failed due to a system error. Please collect diagnostic information using 'show
Error: tech-support install' and pass this information to your TAC representative for support. (details: 'Package
Error: Library' detected the 'fatal' condition 'file I/O error': Input/output error)
Install operation 34 failed at 15:06:53 TEHRAN Wed Apr 04 2018.
