Hi!
I'm having problem registration the smartnet collector with a trial version.
I'm getting the following error message "Failed to download registration file from Cisco Backend. Please try again." after entering my CCO credentials.
I've checked ...
Hi everyone!
We need to add an user in the Cisco Services Access Management but the user do not have priviligies for this and we don´t know who the delegated administrator is.
Thanks for the help.
I have multiple customer reports giving me error messages when I run "Scheduled Reports" for Product Alerts Reports. Scheduling the report works but once the report is downloaded I get the message, "We found a problem with some content in "product a...
Hi team,
Can you please let me know if there is a way to set up PSIRT alerts to be sent to an email when new ones are listed rather than manually having to log into the SmartNet Total Care portal?
Hello,
a customer of mine tries to grant me access to his SNTC but is not able to.
The error message is:
If the checkbox for the role is not selectable the user is not a reseller of any of your company's Smart Net Total Care contracts and cannot be r...
This upgrade patch is stuck in prgress. for over a week. How to stop and restart?
Version Number : sp-30.0.4-2-0-lnx64 Status : Apply-in-progress Start Time : Jul/24/2018 12:59:17 End Time : -
Eu estou com problema com o CSP implantado em hyper-v versão 2.7 , as informações subiram para o portal porem o cliente possui 20 equipamentos , e no portal ficou mais que duplicado os equipamentos.
Estou com problemas na base de um cliente.
O inventário tem part numbers que se repetem até 6 vezes e outros que não aparecem nenhuma vez.
O que pode estar acontecendo?
Alguém já teve este problema e conseguiu solucionar?
Hi
After upgrading the CSPC frm 2.6 to 2.7 I am unable to gain console access to the CSPC appliance via SSH . When I log in, credentials for the "admin" account are accepted and then the following is displayed:
[collectorlogin@lipmngcsc01 ~]$ su ...
