Hi,
I'm setting up a CSPC to manage devices for SNTC, and was wondering which MIBs and CLI outputs are required to get enough info for us to use the SNTC portal for contract support, etc.
Thanks!
Hi folks,
Post the recent upgrade to SNTC 4.3.2 I'm observing several repeatable issues with the portal.
For info I'm a company DA and SNTC administrator.
The first is that under Library > All Collectors, no information is displayed - just 'No Data...
We have a list of people on our account that are no longer with the company along with the only DA that was assigned.
The old DA is Jam*** and needs to be removed.
Assign Dav*** as the new DA.
Also remove the following:
Joh*** (he is in there twice)
...
Hi team,
I am trying to register the company that works on Smartnet Total Care, for use of the portal.
But of the contract error show not active or not associated with the profile.
It is associated with the profile and active the SNTC contract....
I'm having an issue where I try to log in and it says I don't have access and need to register. I go to register and it says I already have access.
https://streamable.com/t1jpx
Nick
I have 2 cisco 3750 48 port switches and since they are now deprecated/out of warranty, I wanted to know if I purchased a smartnet contract from a vender would it be valid for my switches and for any possible ios updates?
I set up my initial Discovery by following the "Discover Devices" dialog. Since then I set up a job to do a periodic re-discovery, data collection and upload. Now I would like to add some devices and change specific IP addresses to IP address range...
Hi dears,
I trying create portal SNTC, but always receive verification link expired.
I already completed registration process several times, but always come back page of "Register now" (in https://services.cisco.com).
I use the CCOID ale***.
Can he...
Hi,
I have a question concerning the generation of reports in SNTC. Under Actions we are able to schedule predefined reports. However, we would like to generate customized reports periodically. Is it feasible?
Regards,
How is it possible to have a near daily upload without a collector running? I am coming into an SNTC setup mid way. There are no registered collectors but on the processing I see a regular upload taking place. How do I find the source of that uplo...
I have a customer that has imported his infrastructure via CSV file. All was going well until we got to the CUCM/Unity/IMP etc.... These systems have no serial number (required field in the upload file)
What information is needed for these system...
I need to dis-associate my current company through CSAM. I am currently unable to do, because I am the last memeber. It is currently incorrect. I need to be associated to a new company. Below is the new company ID and Name.
My CCO id is Jam***
...
Hello,
I'm trying to upgrade the collector, all steps working fine except that it is sticking in the applying phase.
I've tried 2 times, same behaviour each time.
Any idea?
Thanking you in advance.
Renaud
admin# sh version -d Build-n...
Hello,
We are using CSPC 2.7, in discovery credentials we have specified IP range and in first time CSPC successfully discovered. Last weekend we have replaced several switches and when we have done discovery job, CSPC dis not display new data. W...
