I have registered and have the "Customer Administrator" role and it has been well more than 24 hours (it's been several weeks) since the registration completed, yet I cannot use the portal. When I sign in, it tells me that I don't have access and ne...
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Same issue others are having. Know this was a problem in the last few months as well. Redeploying a collector and get that error when attempting to dl new certificate.
Entitlement file generation failed. Please try again. If issue persists, find help in the communityHi Cisco Team!I've triyng to generate a new CSP-C entitlement, but recieve this issue:Entitlement file generation failed. Please try again. If issue pe...
Good morning,My manager is trying to register for access to the SNTC portal but is having issues. I believe I have all relevant information - CCOID, email, contract number, serial number - but who can help us with this?Thank you,Leonard
Anyone else tried installing Collector-2.11-B-16_SHA1_signed.ova?What I see:1. VMWare ESXi identifies the cert as untrusted, during the OVA import process2. And, once installed, it enters a reboot cycle, starting at the GRUB menu- AlmaLinux (Shamrock...
Will CSPC update device properties, e.g. host name, OS version, or model, dynamically or would the managed device need to be removed and re-added?
We have setup CSPC 2.11 to use TACACS+ to allow users to logon using AD credentials, with credentials beign passed to Cisco ISE. The CSPC username matches the username in AD, and user in CSPC is configured as Remote. Login with AD credentials is wo...
Hi there. I have a customer that has issues to download the certificate from the SNTC for the CSPC Wizard. Could you help me? Kind regards, Josué GS
Hi team,We have jsut deployed a CSPC 2.11 VM on ESXi 7.0.3. Having issues when entering CCO credentials to allow for checks of software updates. Error message advises vailidation of the credentials failed. Have attempted to setup the same via CLI ...
Attempting to login on CSPC for a long time and my password got expired. The prompts says that I haven't specified the password reset questions and answers which is not true as this used to work before. My question is: can I reset my CSPC account fro...
as many others have posted, I am having a similar login loop. I have tried multiple browsers, as well as incognito AND uninstalled/reinstalled Firefox on multiple computers.please advise - i have been using this portal for a couple of years with no...
Whilst following the CSPC 2.10 to 2.11 migration guide one of the steps is to delete the migrated SNTC registration certificate and issue a new certificate. For which I followed the instructions here: Generating-CSPC-Certificates.pdf (cisco.com)Howev...
Hi Allwe have migrated to ASAv devices for our RAS solution and they are in CSPC and being collected via SNMP and SSH protocols. all data including the ' show inventory ' is being sent to SNTC as i can see it on ' collected data ' for the devices in ...
new cspc VA 2.11 install. when running yum, getting error for appstream, baseos, extras.- Curl error (6): Couldn't resolve host name for https://engci-maven-master.cisco.com/artifactory/csl-almalinux/almalinux/9.3/BaseOS/x86_64/os/repodata/repomd.xml...
In March my company stopped using Cisco Advanced Services. So, we now have to export our inventory manually with a CVS file template. I was able to successfully export the template and run a custom inventory report. When I look at the report, I notic...
