Cannot access SNTC portal

[daniel.letendre]

I have registered and have the "Customer Administrator" role and it has been well more than 24 hours (it's been several weeks) since the registration completed, yet I cannot use the portal.  When I sign in, it tells me that I don't have access and need to register.  When I click Register, it tells me I've already registered and have access, and redirects me to the first page, which again tells me I don't have access.  I contacted support and they told me there's an agreement I need to sign and that if I still have trouble, I need to post about it here.  I signed the agreement and there was no change to my portal access.  I'm still stuck in this loop.  I tried with different web browsers and get the same results.

[maareval]

Hello Sir good day, Thanks for contacting Cisco. !

To discard any Browser issue related to the BUG CSCwh61855, please try to access it using the Mozilla Firefox browser in private mode (follow the steps below).

steps:
a. cleaning cookies and caches
b. Open a private Mozilla session
c. try to access https://services.cisco.com

Likewise, please share with me in a private message the following information to validate internally:

1. CCOID/Email Address
2. Company Name:
3. CR-Party ID:
4. Company Address:
5. Is there any user with working access?

Thanks in advance for your collaboration!