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How to quote Smartnet Total care for 5 years?

a.wei
Level 1
Level 1

Hi Team,

 

I am getting confused on how to configure Smartnet total care for 5 years. 

 

Is this the right SKU?

 

 SOLN SUPP 24X7X4 (SSSNP)

2 Replies 2

hcranman
Level 1
Level 1

Hi there,

We would like to help you out, but  need a few more details about your situation before we can respond.  Could you please contact me directly at hcranman@cisco.com?

Thanks,

Heather 

Further to what my team member replied.

For SNTC, in CCW

Add product --> “Select Service/Subscription”(bottom of SKU) à Select “+” on “Smart Net Total Care” à Select radio button on any of the service. This will give you an option of 1-60 months. You can add appropriately.

 

Hope this Helps…. Let us know if you require further help