02-11-2020 06:19 AM
Hi Team,
Is there any problem with Smart Net Total Care Registration process? I am getting the attached error since last 3 days.
Thanks
02-11-2020 07:28 AM
Hello There,
I have sent you private message with the details. Let me know if you have any questions.
Regards,
Suchita
02-11-2020 08:39 AM
Hi Suchita,
Thanks for your quick reply.
We have associated the provided contract number with my profile. However, we are still receiving the same error while registering with our company owned serial number.
Thanks
02-11-2020 09:12 AM
Thanks for the updates.
Can you private message me the userid who would be following self registration?
02-11-2020 09:22 AM - last edited on 02-11-2020 11:23 AM by Suchita Shewale
Hi Suchita,
We tried with both the IDs j****1 and p****h. Its fine if
either of the IDs get the Delegated Administrator Role.
Thanks
***Text has been masked to preserve data privacy. Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!
02-11-2020 10:44 AM
Done! Hitesh should now have access to CSAM tool and SNTC Potal
CSAM tool https://cdceb.cloudapps.cisco.com/csam
SNTC Portal https://services.cisco.com/
02-11-2020 10:46 AM - last edited on 02-11-2020 11:23 AM by Suchita Shewale
Can you also add j*****1 ?
***Text has been masked to preserve data privacy. Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!
02-11-2020 11:22 AM
Hitesh should be able to nominate additional users from CSAM tool
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