Oops! Something went wrong...Error While Registering for SNTC

[jacharya11]

Hi Team,

Is there any problem with Smart Net Total Care Registration process? I am getting the attached error since last 3 days. 

Thanks

[Suchita Shewale]

Hello There,

I have sent you private message with the details. Let me know if you have any questions.

Regards,

Suchita

[patel-hitesh]

Hi Suchita,

Thanks for your quick reply.

We have associated the provided contract number with my profile. However, we are still receiving the same error while registering with our company owned serial number.

Thanks

[Suchita Shewale]

Thanks for the updates.

Can you private message me the userid who would be following self registration?

[jacharya11]

Hi Suchita,

We tried with both the IDs j****1 and p****h. Its fine if
either of the IDs get the Delegated Administrator Role.

Thanks

***Text has been masked to preserve data privacy.  Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!

[Suchita Shewale]

Done! Hitesh should now have access to CSAM tool and SNTC Potal

CSAM tool https://cdceb.cloudapps.cisco.com/csam

SNTC Portal https://services.cisco.com/

[jacharya11]

Can you also add j*****1 ?

***Text has been masked to preserve data privacy.  Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!

[Suchita Shewale]

Hitesh should be able to nominate additional users from CSAM tool