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CBS350 Firmware 3.4.0.17 POE on Ports shows Fault - Short Counter High

SteveKC
Level 1
Level 1

I have several CBS350 switches running 3.4.0.17.
They are showing POE faults on some of the ports.
I'll use one switch as an example. It is a CBS350-24FP-4G.
The POE Properties show Nominal Power = 370W
Allocated Power = 13W
Available Power = 357W
Software Version = 0.2.0.34
Users complaining that POE devices are becoming unresponsive.
These include Timeclocks and WiFi AP's.
POE Settings show several ports with Operational Status of Fault.
The Statistics shows Short Counter at 17934 which was reset today.
I've tried searching for a solution but can't find anything actionable, so any assitance would be greatly appreciated.

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

when you reload the device is the hardware success POST checks ?

May be worth open SMB TAC case to investigate for you.

 

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