3650 warning

[Manish Manwal]

cisco 3650 switch show us below log. what we have to do

%PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (199 MB) exceeds warning level 80% (196 MB).

[Leo Laohoo]

Post the complete output to the command "dir".

[Manish Manwal]

#dir
Directory of flash:/

7954 drwx 4096 May 9 2018 19:22:13 +00:00 .installer
7955 -rw- 2097152 Dec 8 2018 15:49:13 +00:00 nvram_config
7956 -rw- 2097152 Dec 8 2018 15:49:13 +00:00 nvram_config_bkup
7957 drwx 4096 May 9 2018 16:44:35 +00:00 .dbpersist
7962 -rw- 777 Dec 6 2018 10:52:11 +00:00 bootloader_evt_handle .log
7963 drwx 4096 Dec 12 2018 09:32:14 +00:00 core
7964 drwx 4096 May 9 2018 20:35:02 +00:00 .prst_sync
7966 drwx 4096 May 9 2018 16:51:42 +00:00 .rollback_timer
7967 drwx 4096 May 9 2018 16:51:48 +00:00 gs_script
7968 drwx 4096 May 9 2018 16:51:48 +00:00 tech_support
7972 drwx 4096 Dec 6 2018 10:52:21 +00:00 dc_profile_dir
7977 -rw- 65301 Dec 6 2018 10:52:35 +00:00 memleak.tcl
7978 -rw- 996 Oct 31 2018 18:23:23 +00:00 vlan.dat
7979 drwx 4096 May 9 2018 16:53:53 +00:00 onep
7983 -rw- 8825 May 9 2018 17:42:47 +00:00 startup-config
7984 -rw- 8825 May 9 2018 17:44:07 +00:00 flash
7985 -rw- 8603 May 9 2018 21:06:25 +00:00 cat3k_caa-universalk9 .16.08.01a.SPA.bin
47716 -rw- 15950464 May 9 2018 20:48:55 +00:00 cat3k_caa-guestshell. 16.03.06.SPA.pkg
47721 -rw- 22302593 May 9 2018 20:49:30 +00:00 cat3k_caa-rpbase.16.0 3.06.SPA.pkg
47717 -rw- 265124472 May 9 2018 20:48:56 +00:00 cat3k_caa-rpcore.16.0 3.06.SPA.pkg
47719 -rw- 9095808 May 9 2018 20:48:57 +00:00 cat3k_caa-srdriver.16 .03.06.SPA.pkg
47720 -rw- 211675764 May 9 2018 20:49:13 +00:00 cat3k_caa-wcm.16.03.0 6.SPA.pkg
47718 -rw- 13423228 May 9 2018 20:48:57 +00:00 cat3k_caa-webui.16.03 .06.SPA.pkg
47715 -rw- 4737 May 9 2018 20:49:57 +00:00 packages.conf

3458338816 bytes total (2586177536 bytes free)

[luis_cordova]

Hello,

Please, check what si your IOS version.

https://www.cisco.com/c/en/us/support/docs/field-notices/701/fn70110.html

Regards

[Kasun Bandara]

this could be under below bug.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc14038/?rfs=iqvred

if that is not solved, try to RMA device with cisco service.

good luck

[balaji.bandi]

Can you post show version.

 Looks like you are hitting with known bug :

 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc14038/

Still have issue RMA with Cisco TAC

[Manish Manwal]

any solution for that??

[luis_cordova]

Hello,

Upgrade your IOS version.

https://software.cisco.com/download/home

Regards

[balaji.bandi]

Tto understand the issue effected version and  before i suggest for upgrade, can you please post  your show version

[Manish Manwal]

sh ver
Cisco IOS Software [Denali], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9- M), Version 16.3.6, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Wed 28-Feb-18 15:23 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.76, RELEASE SOFTWAR E (P)

DSW1.PLANT.PURE.CURE uptime is 1 week, 22 hours, 21 minutes
Uptime for this control processor is 1 week, 22 hours, 24 minutes
System returned to ROM by reload
System image file is "flash:packages.conf"
Last reload reason: Reload Command



This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipservicesk9 Permanent ipservicesk9

cisco WS-C3650-12X48UR (MIPS) processor (revision E0) with 864936K/6147K bytes of memory.
Processor board ID FDO2143V20K
2 Virtual Ethernet interfaces
36 Gigabit Ethernet interfaces
20 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
253984K bytes of Crash Files at crashinfo:.
3431232K bytes of Flash at flash:.
0K bytes of at webui:.

Base Ethernet MAC Address : 38:0e:4d:58:d7:80
Motherboard Assembly Number : 73-100818-04
Motherboard Serial Number : FDO2143008T
Model Revision Number : E0
Motherboard Revision Number : B0
Model Number : WS-C3650-12X48UR
System Serial Number : FDO2143V20K


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3650-12X48UR 16.3.6 CAT3K_CAA-UNIVERSALK9 INSTALL


Configuration register is 0x102

[Leo Laohoo]

I agree with the others. This is a well-known bug, CSCvc14038.
Raise a TAC Case to get it verified.

[Kasun Bandara]

better upgrade to new OS version for your model.
after upgrade check the issue is resolved. if not open a TAC for this