Cisco Switch 9200L: Can't load the new OS Image Install

[Junlee24]

Hi Everyone,

Good day!

I encountered an issue regarding my firmware upgrade. 
I follow these steps in upgrading the firmware.

Switch# Show usbflash0: -port where the USB inserted
You can see the image on the USB

Step 2: Clean Up the flash to ensure at least 1GB of space in a flash to expand a new image:
Switch# install remove inactive

Step 3: Then copy image from usb to bootflash:
Switch# copy usbflash0: flash: -Name of the image 
Switch# dir flash:*.bin
Switch# verify /md5 flash: -name of the image

Step 4: Set boot variable using
Switch(config)# boot system flash:packages.conf
Switch(config)# no boot manual
Switch(config)# exit
Switch# write memory

Step5: verify the boot variable is set to flash
Switch# show boot
The output should display BOOT variable = flash:packages.conf .

Step 6: Software install image to flash:
Switch# install add file flash:new-image.bin activate commit

However, after the reload. still, the old OS booted the switch and the newly installed OS is there but listed next to the old OS.
please see the image below for your reference.

I hope anyone can help me.

Thank you very much

[Leo Laohoo]

sh run | include boot

[Junlee24]

[Leo Laohoo]

Delete all the "boot system switch all flash:" but only leave "boot system switch all flash:packages.conf".  

[Junlee24]

so if I delete all the 'boot system switch all flash' what os will read the switch to boot? what contains those packages. conf?

[Leo Laohoo]

Do not delete "boot system switch all flash:packages.conf".

[Junlee24]

This is the switch with an error. I check the dir flash:*.conf it contains only the .conf file.

However when I checked the other switch that I have it contains 2 files please see the image below.

Thank you

[liviu.gheorghe]

Also, can you share the output of:

dir flash:

[Junlee24]

[Richard Pidcock]

1.  Ensure that your boot variable is set to:  boot system flash:packages.conf and save.

2.  Run the following command to put the switch in install mode:  Switch#install add file flash:filename.bin activate commit

3.  This will take almost 15 minutes (kinda long process); answer relevant prompts, switch will reload at the end and you'll come back up on the new IOS-XE version.

[Junlee24]

Ensure that your boot variable is set to:  boot system flash:packages.conf and save.

- How to set the boot variable to boot system flash:packages.conf ?

can you please input here the command

Thank you

[Leo Laohoo]

conf t
 boot system flash:packages.conf
end
wr