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DNA and Smartnet

adminko
Level 1
Level 1

Hi

We are planning to purchase some C9300 with a DNA center and everything with the DNA Advantage subscription.

I'm not understand if I need a an additional Smartnet contract or not.

According to this document I'm getting with the DNA Advantage subscription automatically also the "Embedded Support". And in this Embedded Support is everything include what I need. TAC access and software updates. Hardware defects can be handelt with the E-LLW (Enhanced Limited Lifetime Hardware Warranty).

So for what I really need a SNTC? The only thing I see is, if I need for example a 4h hour hardware-replacement.

1 Reply 1

K-Dizzle
Level 1
Level 1

Not very good service to have no reply after over six months. 

Review Cisco Networking products for a $25 gift card