EX60 "Lost connection with control device"

[Xingxing Zhang]

Touch8 cannot start normally. EX60 screen prompts "Lost connection with control device".

I just want to use the EX60 as an external monitor for my computer.

Is there a way to clear the error message on the screen?

Thanks!

[Ibrahim AlQumairi]

Try to do a factory reset for the Touch 8 by pressing the exclamation mark for 10 seconds until it lights up, then press the mute button twice. The touch panel should reboot after a couple of seconds with factory settings.

Maybe it will resolve the issue!

[Xingxing Zhang]

Downgrading from TC7.3 to TC6.3.0.3d8e7d1, touch 8 to start up normally.
Very inexplicable.