04-13-2022 09:55 AM
What is the Cisco entitlement when we sell ECDN - ESS WITH 8X5XNBD?
My contracts team is telling me to have the customer go directly to Cisco for support. Is this correct?
Solved! Go to Solution.
04-13-2022 10:21 AM
With Cisco Essential Operate Services, you gain 24-hour, 365-day-a-year access to Cisco Systems engineers and certified partners, who are highly trained, have a deep understanding of Cisco Unified Communications products and technologies, and offer expertise based on extensive experience evaluating the performance of complex communications systems. With one simple phone call you can reach a team of engineers certified to work through the problem and resolve the issue quickly
Customer can open the ticket with Cisco.
04-13-2022 10:21 AM
With Cisco Essential Operate Services, you gain 24-hour, 365-day-a-year access to Cisco Systems engineers and certified partners, who are highly trained, have a deep understanding of Cisco Unified Communications products and technologies, and offer expertise based on extensive experience evaluating the performance of complex communications systems. With one simple phone call you can reach a team of engineers certified to work through the problem and resolve the issue quickly
Customer can open the ticket with Cisco.
07-05-2022 01:51 PM
is there a datasheet / service description for this (ECDN)? it seems almost impossible to find...
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