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Recovering VIRL License

xovercable
Level 1
Level 1

My VIRL asked for an update of the software. In the process I believe, Ubuntu also got upgraded. Now the VM is completely messed up. I saw a thread stating that if you upgrade Ubuntu, everything will stop working. So I guess I am seeing the right behavior. 

I would like to reinstall. However, how do I retrieve my license?

Note: No IP connectivity and even on VM, I can't click on anything from console.

Thanks

Rajesh

2 Replies 2

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Rajesh,

   Apologies for the delay in responding to you, Hope you have resolved the issue. If you are still facing the issue request to refer this url - Virl license to another working - 112173 - The Cisco Learning Network

Thanks and Regards,

Geevarghese

Thank you for the response. Yes, I was able to get the new instance working.

Regards

Rajesh