Unified Communications Infrastructure

CME inbound calls do not ring

I have an issue which I think is normal behaviour but I wanted to ask anyway. If I call a number that is forwarded to Unity express I do not hear any ringing. This is also true for calling the auto attendant. I cannot remember but I am sure that thi...

Resolved! Unity Connection Call Transfer

Hello everyone,I have setup CUCMBE at my office and now i have problem with call transfer to operator.I have setup Direct Routing Rules and System Call Handlers with custom Recording. Also I was sync users from CUCMBE.When I call from outside I get w...

Before CallManager

Hi All,Can someone tell me what networking was used to manage video and voice before Call Manager?CheersCarlton

Cisco Jabber (iPhone) drops first call

Hey there,I got a strange problem with all my test-iPhones.Cisco Jabber for iPhone (latest version) is installed and configured the right way. Its connected and working almost as expected with one exception.When the iPhone is locked (locked screen af...

Resolved! CER 7 Switch Port

We are running CER 7.0 and have just added 3 new swtitches at one of our sites. The switches are 2960 running 12.2(55)se5. We have added the new switches to the LAN Switch Details and ran Locate Switch Port (on CER). When we look at the Switch Po...

Resolved! Inserting pauses from Voice Gateway to PBX

Hi everybody, We have a client which is migrating from a legacy Phone platform (Nortel based) to CUCM 8. Currently they have users on each platform connected through a Cisco Voice gateway Router 2921.Our client has a private connection to Germany’s r...

MCS - CUCM compatibility

Hello,We have a large customer who would like to upgrade CUCM to 8.6(x)They have a mixture of MCS servers currently in thier cluster. The subscriber MCS model types are all:MCS7845H2-K9-CMC2MCS7845H2-K9-CMA2MCS7845-H2-IPC1According to the Compatibili...

Resolved! CUPC Desk Phone Control Issue

I am struggling with getting Desk phone working. I have done everything that is recommended except for changing the Ldap port on the CCM. I have changed the port on the CUPS to the global catalog. I have restarted the CTI Manager on all CCM's and ...

Resolved! MOH Change to all devices

Hi all,I was wondering if anyone knew how to pull a report to see what devices (phones) have MOH enabled and what file is selected and also how to change to a new file. I have about 1600 devices that will potentially need this change and if I can app...

Resolved! Unity Connection 8.6 SMTP Address changes

Hi All, I am configuring voice mail notification thru SMTP configuration, unity connection is establishing connection with SMTP relay server. & sending the message to respective address, but my IBM domino is rejected for policy reasons. when i check...

Tomcat Trust Store has been modified. KeyStore will be read again

Hi Cisco Gurus, I am not sure where can I place my question, so I try to ask here. I have CUCM 8.6 (clear installation, one node only) with Extension mobility (2 phones in my lab). However EM works for one hour only and then it stops with error 2...

Resolved! Unity Express 8.6 license doubts

Hi,I have one cisco 2911 with SM-SRE-700-k9 for CUE 8.6 but the software didn't came installed on SRE Module.So i have to install software CUE 8.6 in module. how do i activate the following or i should have received?Included:FL-CUE-NR-PORT-2CiscoUnit...

Resolved! Jabber click to call on Microsoft applications

I am trying to get click to call working from Microsoft Word/Excel with Jabber for Windows and having a hard time. It was working with the CUPC client, but not since chaning client to Jabber. I have played around with the smart tags in Office/Excel a...

Unity Connection 8.6.2 with Safari on MAC OSX

I have a MAC running OS X with Safari and I can't get the Media bar to come up in Unity Connection 8.6.2.20000-76. I've also tried Firefox on the MAC with the same result. I can get it to work with a Windows 7 VM running on the MAC.

CUPC Voicemail

I using CUPC 8.5(6) and when i received voicemail messages i dont receive any alert, i already configured the voice mail server and profile.I using CCU 8.6, i need to configure the mailstore?Thanks

Unified Communications Infrastructure

Forum Posts

CME inbound calls do not ring

Resolved! Unity Connection Call Transfer

Before CallManager

Cisco Jabber (iPhone) drops first call

Resolved! CER 7 Switch Port

Resolved! Inserting pauses from Voice Gateway to PBX

MCS - CUCM compatibility

Resolved! CUPC Desk Phone Control Issue

Resolved! MOH Change to all devices

Resolved! Unity Connection 8.6 SMTP Address changes

Tomcat Trust Store has been modified. KeyStore will be read again

Resolved! Unity Express 8.6 license doubts

Resolved! Jabber click to call on Microsoft applications

Unity Connection 8.6.2 with Safari on MAC OSX

CUPC Voicemail

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How strip calling number on calls to specific number

Data Synchronization goes blank and RTMT

Extension Mobility problem

the incoming calls that are in the Attendant Console Standard queue

Webex - Expressway - Constant SIP Register and IP Changes

Considerations in changing the minimum TLS version to 1.2 in CUCM 12.5

cucm 12.5 to 14

Where is a good source to learn what's new or different

Requirements of internal SRV records in internal DNS for a MRA deploy

Outgrown Dial Plan