Unified Communications Infrastructure

Hi GuysI have deploy the PCP 12.6 ova, after setup I create the globaladmin user and password, but this user do not work for ssh. The guide said an admin user is created during installation, but I have deployed the OVA again, and the setup never offe...

First off im not an expert on VoIP.So recently in the last 2 weeks, our phone system has been unable to make external calls and external calls are unable to come in.  There is no busy signal, it's just silence.  Now, this isn't happening all day it s...

Hello, I would like to ask for some help with this one please. Our 3rd party partner has increased the active lines on there side, but this caused all calls to fail. I have checked the logs but I can't see exactly what triggers 503 Service Unavailabl...

Hi,  We've just moved from v12 to v14 of Unified Attendant Console (advanced). The operators are complaining that the directory text it too big, and doesn't show as many entries as the old version. It appears to be fine on first login, but after that...

I'm trying to perform an upgrade from SU2 to SU5 but for some reason the pre upgrade file isn't appearing in the list of applicable files in my sftp server. I've tried from the GUI and CLI and both times the pre upgrade file for cucm appears even tye...

Hi AllI'm trying to activate purchased cuac product on https://cisco-ac.arcsolutions.com but Im gett'ng an error that I attached file here.Does someone face this issue before, I have try that chrome firefox and IE but no luck.? Thank 

Putting this one out there...I've run through the vm install/setup for a subscriber cer multiple times but its failing to recognize the CER pub as a 'pub'.  The sub node has been added to the pub, network and dns all resolve.  The sub install does pa...

how do i extend the number of rings in the call manager before the calls goes to voicemail?currently, its is 4 rings, how do i extend to 6.