Hi,Would like to know how the configuration can be done when the cisco ivr is power down or malfunction, have the ability to diverting back the extensions assignedPlease advise
I wanna know how to change calling number for inbound call in MGCP environment, such as , when a E164 number (006576123123) call into IPT system, I hope the calling number be changed to 91006576123123 on IP Phone screen.I know how to do it for h323 m...
Hello,I have a CUCM 6.1 server pointing to an H323 gateway. When I do a conference it seems like the 3rd party is connected but there is no voice either way. When i hit the confrn button again to bring the 3rd party in to the conversation i hear the...
Finally have my B-ACD working close to the way the customer will like it to work, but there is a little wrinkle is the way it is working.It look like if a call goes into a queue and it happens that there are no agents logged in when they get there, t...
Hi everyone,i have a strange issue with CRS V5.02i configured the server to work with g729 for testing, but when i change it now back to g711 prompts don't play any more, i did some debugging on the scripts and it stops at the prompt.debug gives the ...
Have CUE 2.2.1 working fine with a custom .aef script for my auto-attendant. When callers choose to dial-by-name and enter an extension number the customer wants CUE to respond with the user's recorded name rather than "calling extension xxx". Is i...
I am running CUCM 6.1.I recently installed CUPS and am able to login to Personal Communicator but have no functionality.In regards to LDAP, I am a bit confused. Must CUCM and CUPS be integrated with the corporate LDAP server? Thanks,
Hi all,I am a newbie with Cisco Unity, now I'm playing with Public distribution list. In the "Profile" of a PDL, I see that there's a field called Extension. Could anyone explain the meaning of this field and how to configure this field?Thanks,hoangh...
Hi all,I am using a call manager 4.2, and hav a cisco 7960 ip phone. i tried to add the phone using the ccmadmin tool but the phone does not get registered with the call manager it says registeration status unknown. Also on the phone i can see that i...
The phone status remains available for CUPC users over VPN even when they are off hook. For LAN users it works just fine. Tried the following with no success:- change proxy settings from udp to tcp- disabled SIP proxy inspectCUPS Server: 6.0.4.100...
Hi all,Small question regarding the number of contact in CUPC. I can see in the release that we can add 100 users of the corporate directory, but I saw some Bug that relates some CUPC with 200 users ?Someone know if it is a technical limitation ?ThxF...
Hi,how do i configure SNMP RO/RW community in Cisco Unity Connection 2.0? in all othe products it has to be configured in OS administration...we are trying to integrate CUC in netManager 1.0
We have a Cisco CallManager 4.1 system with a Unity 4.2 for our main building. We have another building down the block with a Inter-tel Axxess system and they are connected with a tieline. They are also on the same network with the same Domain. I ...
Hi,how do i configure SNMP RO/RW community in Cisco Unity Connection 2.0? in all othe products it has to be configured in OS administration...we are trying to integrate CUC in netManager 1.0
