Unified Communications Infrastructure

Hi, I'm very new to CISCO UCCE process so I'm not able to understand some terminologies and some are almost similar. So kindly help me to understand the terminologies. Please help me to understand the difference between HandledCallsTalkTime and Talk...

Hello friends, can anyone explain to me the different between the restriction tables in Unity connection? I want to do a caller input option which transfers the user to an external number, but what do I need to edit for this? Is it Default Transfer, ...

  Can we restore the call manger version 9 backup directly into call manager 11. Can we assign the same IP address and hostname on our new VM Call Manager 11 as we have on Call Manager ver.9 If we are going to install Call Manager version 11 on same...

Hello all, I need help to figure how to collect some data from CUAC. I could not find any documented API that would allow me to query CUAC box. So I decided to query the data directly from CUAC database. Unfortunately, the schema is not that easy to ...

Hello,    I came up with an issue that i made a new application user (Testing) and set the credentials policy that if failed login attempted 1 time, then account shoud be locked. it does so, because i checked that admin will unlock it. now if i login...

Hi, What are the ports needs to be allowed to connect Jabber (Cisco Call Manager, Directory Services & Cisco Presence) via VPN? Regards, Rajitha

Hello, I have a 2911 ISR with IOS 10.5 CME 15.3.M4 I SIP extensions 9971 The Secretary shall manage the speed dial and BLF for users. I am looking for a solution so that it can do that on a grafic environment (web or software) Do you know a tool or a...

I have a customer that is still running CUCM 7.X.  They have an H323 gateway that operates from 4 FXO lines. CDR reporting will log inbound PSTN calls, but I do not see reporting from the IP Phones. What I am looking for is a record of any/all calls...

When attempting to  install  VMO on users with O365 outlook  it cannot get past the  pre-requisite for Outlook install, even though outlook is installed on the machine (Office 2016)  -  The difference between any other install of Office and this one ...

Do you need a license for Cisco Collaboration Deployment??

Dear experts,  Can anybody help to figure out how to backup routers/switches configuration from cisco prime infrastructure 3.0 to external ftp/tftp servers. Could you please sharing your knowledge ? Any solutions are really appreciated.  Thanks.

Dear forum users.My client needs to recover both the CLI admin and root passwords for their PCA and PCP VM appliances, Version: 9.0.24376, don't ask why! Is the attached document the correct method to do this?