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Cannot Access CUE

Jason Ryan
Level 1
Level 1

Hello!

I cannot Ping or Access the GUI on the CUE.

Heres the skinny:

!

interface Null0

no ip unreachables

!

interface Embedded-Service-Engine0/0

no ip address

!

interface GigabitEthernet0/0

description $ETH-LAN$

no ip address

no ip redirects

no ip unreachables

ip flow ingress

duplex auto

speed auto

no mop enabled

!

interface GigabitEthernet0/0.1

description $ETH-LAN$$FW_INSIDE$

encapsulation dot1Q 1 native

ip address 192.168.0.1 255.255.255.0 secondary

ip address 192.168.0.25 255.255.255.0

no ip unreachables

ip flow ingress

ip nat inside

ip virtual-reassembly in

zone-member security in-zone

ip policy route-map Barracuda

!

interface ISM0/0

description $FW_INSIDE$

ip unnumbered GigabitEthernet0/0.1

no ip unreachables

ip flow ingress

zone-member security in-zone

service-module ip address 192.168.0.26 255.255.255.0

!Application: CUE Running on ISM

service-module ip default-gateway 192.168.0.25

!

interface ISM0/1

description Internal switch interface connected to Internal Service Module

no ip address

!

The CUE can ping its default gateway of 192.168.0.25 but no other interface address on the router. Network computers cant ping the CUE.

I tried to create a loopback address and assigned the CUE to it but no go.

I receive a "Default gateway is not reachable for service-module ISM0/0" when attempting to assign the loopback address as a gateway to CUE module.

I can console into the module fine when its setup as the ip unnumbered on gig0/0.1

I thought the NVI0 might be causing an issue as its address is 192.168.0.25 and is up but Im not sure.

Any thoughts?

Thank you

Jason Ryan

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Remove zone firewall and add a /32 route pointing to ISM0/0.

We had removed the zone firewall to no avail. We also have a route to the ISM in the route table.

The resolution we had was to change the CUE Module IP address to an IP address on Interface0/0.100 (phone VLAN Interface) instead of on Interface0/0.1 (data VLAN Interface).

Once we did that, it was all good to go. The original interfaces had changed due to moving the ISR to be our edge device and the CUE module was left out of the change.

Thanks for advice!