Cisco Prime Collaboration Assurance SNMP authentication

[paul_savage]

Hello

i see in Cisco Prime Collaboration the following minor alarms:

Description=SNMP entity has received a protocol message that is not properly authenticated

2014-10-16 13:37:09    Local7.Critical    62.25.80.199    Oct 16 13:37:06 HCCPCA3A CPCMHCCPCA3A:%local7-2-ALARM: 14$Description=SNMP entity has received a protocol message that is not properly authenticated.::Status=1,active^Severity=minor^Acknowledged=no^AlarmURL=https://62.25.80.199/emsam/index.html#pageId=com_cisco_ifm_web_page_alarms&queryParams=Id%3D31755519&forceLoad=true^Associated Events=https://62.25.80.199/emsam/index.html#pageId=com_cisco_ifm_web_page_alarms&queryParams=alarmId%3D31755519&tView=events^Device Work Center=https://62.25.80.199/emsam/index.html#pageId=com_cisco_emsam_page_inventory&deviceId=3827396^CUSTOMER=CUSLAB08^Private IP Address=172.29.15.5^Default Alarm Name=MinorAlarm^Managed Object=172.29.15.5^Managed Object Type=Contact Center Enterprise^MODE=2;Alarm ID=31755519^Component=172.29.15.5<000><000>

i know i can suppress the alarms, but can anyone tell me why this is generated?  how is it when Cisco PCA can manage the device, i get authentication issue on SNMP v2c ?

thanks in advance

[Philippe Beaupied]

Hi.

What are the state and discovery status for that device in DWC ? Does the credentials validation succeed ?

This trap is sent to PCA by a device when it receives an SNMP request from a non-authorized host or with a wrong community name.

/Phil

[Dinesh Sewaiwar]

Hi Phil,

Even I am facing this issue.

The server is in managed state in Device Work Center. But still observing the Alarm " SNMP  entity has received a protocol message that is not properly authenticated.".

Also it takes 15 to 20 minutes for an alarm to get cleared. 

Thanks,

Dinesh