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Cisco UC Integration for Microsoft Lync & Skype for Business 2016 (x64)

bram.a
Level 1
Level 1

Hi,

I have a little issue with Cisco UC Integration for Microsoft Lync and Skype for Business 2016 (x64).

I have installed CUCILync version 11.6.4 build 57088 and Skype for Business 2016.

But within Skype the Buttons "Place a Call" and "Instant webex meeting" wont't do anything.

For testing purpose I also have installed Skype for Business 2015 and there everything works fine.

 

Does anyone have a clue where to look for?

 

Thank you.

6 Replies 6

Brandon Buffin
VIP Alumni
VIP Alumni

What version of CUCM? Have seen a report of similar problems being solved by CUCM upgrade.

 

Brandon

Thank you for the quick response,
I'm running: 11.5.1.13900-52

I ran across a post indicating the typical install of Skype for Business 2016 does not include click to call. Can you uninstall and reinstall using the "Complete" install option?

 

Brandon

It's a complete install, the buttons are there, they just don't do anything when clicked on.

Hi!

 

Experience the same problem, did you find a solution for this?

 

But within Skype the Buttons "Place a Call" and "Instant webex meeting" wont't do anything.

Hi,

 

No still didn't find any solution, I hope still someone has.