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Conference Now MOH not working for outside callers

jsachs2007
Level 1
Level 1

I have configured CN and all is working except that when an outside caller calls the DID they do not hear the MOH. Inside callers, who only need to dial a 4 digit extension do hear MOH. Suggestions?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Does the GW has access to the MOH server?

What version is this?

What do you use for PSTN?

HTH

java

if this helps, please rate